Guest Posted January 16, 2015 Share Posted January 16, 2015 Hello, About 2 years ago I purchased used an Epiphone PR5EEB, semi-electric. The guitar has been great. For the last two years, I've been very happy to just use it as an acoustic. Recently, I decided to plug it into my computer and use it with Garageband and other guitar apps. I put in a brand new battery, plugged it in but had no luck. There does not seem to be anything coming out of the wires. Additionally, the red LED on the pre-amp does not turn on. I double checked the battery was installed correctly, and it was. I have attached photos related to the guitar and the preamp. Any help in getting it fixed, replacing the amp or what not would be appreciated. Thanks, Rob Link to comment Share on other sites More sharing options...
kidblast Posted January 16, 2015 Share Posted January 16, 2015 Based on what a friend of mine did in the exact same situation (different guitar, same problem) I think the best option is to contact Customer Service and file a warranty claim, this should be covered (his was, but he noticed this about 4 weeks after he bought it) Hopefully you can show that you're the original owner either with a sales invoice or if you registered your guitar using the warranty card. (which almost no one seems to do...:) ) depending on where you bought the guitar, they may still be able to help with some sales documentation. Good luck, and let us know. Link to comment Share on other sites More sharing options...
LPS1976 Posted January 16, 2015 Share Posted January 16, 2015 usually the warranty on electronics is only for a year. Link to comment Share on other sites More sharing options...
Guest Posted January 16, 2015 Share Posted January 16, 2015 I purchased it used, so no warranty. Rob Link to comment Share on other sites More sharing options...
LPS1976 Posted January 16, 2015 Share Posted January 16, 2015 I had an issue with an acoustic preamp once and the output jack wire going to the preamp wasn't in all the way. may want to double check all of the connections. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.