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deckadance mobile Q & A

#1 User is offline   andthen97 

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Posted 02 November 2015 - 11:10 AM

im new here but have used deckadance since it was first released as stand alone then with ableton as a vst now just wonder what the future holds for it and if the mobile app will be re released
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#2 User is offline   Luis Serrano 

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Posted 06 November 2015 - 04:52 AM

Deckadance mobile version is discontinued in his current form but maybe we will release something new for the mobile platforms in the future. About DD and his VST version, well the idea is to continue improving it and also to release updates faster than before.
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#3 User is offline   Sub-dude 

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Posted 09 November 2015 - 03:02 PM

Thank you for keeping it VST! and will there be lifetime free updates
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#4 User is offline   Luis Serrano 

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Posted 09 November 2015 - 03:06 PM

View PostSub-dude, on 09 November 2015 - 03:02 PM, said:

...will there be lifetime free updates?

I don't know at this moment if there will be lifetime free updates. What I can tell you is that updates will be free at least till version 3.0. Take into account that we are going to release 2.50 really soon.
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#5 User is offline   Sub-dude 

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Posted 19 November 2015 - 05:58 PM

View PostLuis Serrano, on 09 November 2015 - 03:06 PM, said:

...Take into account that we are going to release 2.50 really soon.

Where can I get the 2.50 update?
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#6 User is offline   Blank_Disk 

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Posted 18 December 2017 - 04:37 PM

who do i contact for a refund, as i paid for this application on ios and can no longer use it
Stupidity is another form of natural selection.
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#7 User is offline   Luis Serrano 

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Posted 18 December 2017 - 05:20 PM

View PostBlank_Disk, on 18 December 2017 - 04:37 PM, said:

who do i contact for a refund, as i paid for this application on ios and can no longer use it

Where did you buy it? It was removed from the app store a long time ago. To be honest, I don't know how you can get a refund. Just notice that DD for iOS has never been a StantonDj product.
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#8 User is offline   Blank_Disk 

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Posted 31 December 2017 - 05:46 PM

my point is i payed for this application via the app store now the app no longer works with ios 11 so with you buying the rights to the software its your problem to fix it.
I already contacted apple about this problem and the reply i received stated the copyright holder of the software was the person to contact.

This post has been edited by Blank_Disk: 31 December 2017 - 05:49 PM

Stupidity is another form of natural selection.
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#9 User is offline   Luis Serrano 

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Posted 02 January 2018 - 03:01 AM

I understand your point. The problem is that you bought an app with some system requirements, you have updated your device to a newer version of iOS and the old system requirements aren't meet anymore. Deckadance mobile development was cancelled many years ago and it's not possible to update it (...it was developed by another company). I'm sorry to say that I can't help you with this problem. I'm not a lawyer but from my expierence with different software companies and their end user licenses I have the feeling that it's not possible to get a refund due to a change in the device operating system.
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#10 User is offline   BeatJacker 

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Posted 06 March 2018 - 04:29 PM

View PostBlank_Disk, on 31 December 2017 - 05:46 PM, said:

my point is i payed for this application via the app store now the app no longer works with ios 11 so with you buying the rights to the software its your problem to fix it.
I already contacted apple about this problem and the reply i received stated the copyright holder of the software was the person to contact.


@Blank_Disk I'd try to get a pre-owned iOS device (iPad or something), which has the older iOS operating system installed, the iOS version required by DD mobile, download/run DD mobile on it and run it on there. And don't upgrade the iOS! Worth a try!

This post has been edited by BeatJacker: 06 March 2018 - 04:31 PM

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