GDC, on 18 November 2016 - 02:39 PM, said:
Well, honestly, I think Gibson would do well to avoid this sloppiness - they slip a few too many through with minor issues. But it's part of what Gibson is, I suppose. Take it in stride and enjoy your guitar.
sbpark, on 18 November 2016 - 03:01 PM, said:
Tend to agree that just a touch more TLC would result in these kinds of things happening less and would make customers much happier, but really wouldn't bother me if the guitar sounded good, but like I stated previously can understand why someone else would be turned off by it. Although it doesn't happen as often with Martins, my HD28 has some imperfections that would drive others insane, but the guitar sounds GLORIOUS, so I overlook the imperfections. Also, my 2017 J45 was covered in a fine dust that was all over the guitar and in the case, most likely from sanding and polishing. All they had to do was wipe the guitar down better before sending it off. Some might look at something like that as a turn off, rationalizing that if they can't do something as simple as cleaning up a guitar before sending it out, how can me trust them to perform more complicated tasks consistently, right?
This is what I want to imply in this post.
Actually, the QC things of factory is very important to customer's happiness. As a Gibson is very famous guitar factory and of course very high price guitar come out from this factory too ( This guitar is cost around US$3200) and yes I expect more neat and clean at this high cost. Gibson should fix this problem before assembly parts together because after glued bracing on back they still have time to remove this. How can they don't know that glue is leak when press it ? or it's just sloppiness like GDC said ?
Imagine that if you buy a car, let's say Ferrari or Lamborghini, when you step in your car for the first time and notice that steering wheel have a mark on it. What you gonna do ? return or accept it ? or ask seller do something with it ?