[Mafy31]

Greetings,

I've had this problem for a while, i can't access www.gibson.com
This URL changes in my browsers (all of them, IE, Chrome, Firefox...) when i try to open it and becomes gibson.com:443
It says it is impossible to find the DNS of the server...

When i ping gibson.com it returns nothing but it tries to connect to :
gibson001-2060603050.us-east-1.elb.amazonaws.com [54.235.88.143]

Any clue what is going on ?
I can access the forums instead, and access gibson.com on my smartphone...

thanks

[Mafy31]

fominator, on 17 February 2017 - 04:20 AM, said:

Same thing for about two months.
I asked them by email, no answers. The fact is site is down for a long time. Idiocy.
I even registered here to ask this question.

Thanks very much, the problem doesnt seem to come from my PC then...
Strange though that i can access from my phone.

[Megafrog]

It sounds like you may have malware or need to purge your cache/cookies/browsing history.

[Mafy31]

Megafrog, on 18 February 2017 - 06:13 AM, said:

It sounds like you may have malware or need to purge your cache/cookies/browsing history.

I have win10 rather fresh install, and can't find anything suspiscous.
Have cleared cache/cookies/history etc... after your post, but the problem still occurs...

I really think there is a problem with the website itself or the platform of the website, which is not the same as the forums.
I only have troubles with gibson.com website.

gibson001-2060603050.us-east-1.elb.amazonaws.com leads to Kentico which advertizes gibson.com on their website.
So the URL / IP adress seems right...

Still it does not work.

[Megafrog]

Have you scanned for malware or adware? Antivirus software usually doesn't catch that.

[Mafy31]

Megafrog, on 19 February 2017 - 07:50 AM, said:

Have you scanned for malware or adware? Antivirus software usually doesn't catch that.

Thank you for the support.
After your post i did a new CCcleaner run and installed and analyzed with Spybot, nothing found.
Gibson.com is the only website i can not reach.

[Gibson Brands]

Thanks for the posts, we are aware of the issue and we have passed your feedback on to our IT/Website team members to resolve asap.

[Ed Pitts]

Mafy31, on 18 February 2017 - 02:48 PM, said:

I have win10 rather fresh install, and can't find anything suspiscous.
Have cleared cache/cookies/history etc... after your post, but the problem still occurs...

I really think there is a problem with the website itself or the platform of the website, which is not the same as the forums.
I only have troubles with gibson.com website.

gibson001-2060603050.us-east-1.elb.amazonaws.com leads to Kentico which advertizes gibson.com on their website.
So the URL / IP adress seems right...

Still it does not work.

http://www.gibson.com/

[Gibson Brands]

Try http://23.21.158.208

[Mafy31]

CustomerService, on 24 February 2017 - 10:39 AM, said:

Try http://23.21.158.208

Yes ! It works.
Thank you very much.

[Beate]

The problem still persists. The workaround works - again, even that did not work in the past.

[capmaster]

Beate, on 20 August 2017 - 02:13 PM, said:

The problem still persists. The workaround works - again, even that did not work in the past.

Same here.