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Unable to register decadance SE

#1 User is offline   DG... 

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Posted 14 August 2017 - 04:26 AM

I am having trouble with the activation of the deckadance 2 standard version I purchased,

After uploading the activation request file, this message shows: "An authorization response file could not be generated, if this error persists please contact Technical Support."

Please let me know what I have to do in order to manage to activate it.

It is on a mac and I have checked the date and time are correct
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#2 User is offline   Luis Serrano 

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Posted 14 August 2017 - 07:44 AM

I have sent you a private message with a solution, let me know if it works for you.
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#3 User is offline   VatoBalkano 

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Posted 20 September 2017 - 08:16 AM

Hi i have Deckadance LE and canīt registry it. Every 4 Minutes is the software muted...but i have the serial number?? can you help me please?
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#4 User is offline   Luis Serrano 

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Posted 20 September 2017 - 02:23 PM

Did you get Deckadance LE edition with a Behringer controller?
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#5 User is offline   VatoBalkano 

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Posted 27 September 2017 - 06:45 PM

View PostLuis Serrano, on 20 September 2017 - 02:23 PM, said:

Did you get Deckadance LE edition with a Behringer controller?


Hi Mister Serrano,

no i get Deckadance with the DJ-Tech imix reload Controller. Didn't see that you have written back, sorry! Its a old controller but i got it as a present and just wanna activate deckadance le cause every 4 minutes there is the info "demo version" ... its muted ... then goes on for the next 4 minutes.

Thank you
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#6 User is offline   Luis Serrano 

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Posted 28 September 2017 - 05:02 AM

View PostVatoBalkano, on 27 September 2017 - 06:45 PM, said:

...I got Deckadance with the DJ-Tech imix reload Controller

I have sent you a private message with info to register Deckadance LE. The problem is that your controller is not supported natively by recent versions of DD, so that, you will need to create a manual mapping for the iMix Reload.
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#7 User is offline   VatoBalkano 

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Posted 10 October 2017 - 08:45 AM

View PostLuis Serrano, on 28 September 2017 - 05:02 AM, said:

I have sent you a private message with info to register Deckadance LE. The problem is that your controller is not supported natively by recent versions of DD, so that, you will need to create a manual mapping for the iMix Reload.



Hi Luis, this didn't worked. The serial number is from a third party product or some was the answer from Cakewalk. Can you send me another please or help me out?? So hard to Activate Deckadance LE i can't believe it ;-)

Greets
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#8 User is offline   Luis Serrano 

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Posted 16 October 2017 - 05:39 AM

I have sent you a new serial number for latest DD LE edition. Take into account that it's not possible to register older versions of DD because the registering system was changed a long time ago.
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#9 User is offline   baebjap 

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Posted 20 October 2017 - 08:10 AM

Having the same problem but trying to move deckadance from old laptop to new laptop. I can't figure out how to register my standard version it only lets me use demo. It says it cannot generate a activation file each time I try to.
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#10 User is offline   Luis Serrano 

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Posted 26 October 2017 - 11:06 AM

View Postbaebjap, on 20 October 2017 - 08:10 AM, said:

Having the same problem but trying to move deckadance from old laptop to new laptop. I can't figure out how to register my standard version it only lets me use demo. It says it cannot generate a activation file each time I try to.

Private message sent.
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#11 User is offline   One Night Only 

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Posted 12 November 2017 - 03:29 PM

I have the same problem with the standard version, it just will not activate. I've tried different browsers ,different times ,other laptops ,but it wont work .And it seems to be a known problem ,so why can't it be resolved??????
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#12 User is offline   vrbenji 

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Posted 24 February 2018 - 12:17 AM

View PostLuis Serrano, on 26 October 2017 - 11:06 AM, said:

Private message sent.


hello I got the same problem I think DJ pro imix reload mk2 , I have decadance LE with working serial number. I downloaded the demo, installed it and then I did registration as explained on the internet , when I look at the registration part in decadance I can see it's registered but somehow I can't change the existing midi mapping cause decadance says me that I need registered version of decadence to be able to use this functions .
so now I updated to a version that does not anymore support my controller and I can't even make a midi mapping from scratch .

so how is this possible , I updated my previous outdated decadance version to have more functionality not less , now I can't even use properly my gear this way, and top of the bill I can't even go back to the previous version that did supported my controller because I can't find the old installer anymore.

so for us customers that have this kind of problem it means we are screwed now , I just want to go back to my old decadance that worked great for me can you help me please don't know what to do now and need to prepare a mix urgent .

thanx in advance sincearly Benjamin
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#13 User is offline   vrbenji 

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Posted 24 February 2018 - 12:23 AM

View Postvrbenji, on 24 February 2018 - 12:17 AM, said:

hello I got the same problem I think DJ pro imix reload mk2 , I have decadance LE with working serial number. I downloaded the demo, installed it and then I did registration as explained on the internet , when I look at the registration part in decadance I can see it's registered but somehow I can't change the existing midi mapping cause decadance says me that I need registered version of decadence to be able to use this functions .
so now I updated to a version that does not anymore support my controller and I can't even make a midi mapping from scratch .

so how is this possible , I updated my previous outdated decadance version to have more functionality not less , now I can't even use properly my gear this way, and top of the bill I can't even go back to the previous version that did supported my controller because I can't find the old installer anymore.

so for us customers that have this kind of problem it means we are screwed now , I just want to go back to my old decadance that worked great for me can you help me please don't know what to do now and need to prepare a mix urgent .

thanx in advance sincearly Benjamin


this is going to sound stupid but where can I find that private message that you have send to me @ Luisserrano thanx for the help
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#14 User is offline   Luis Serrano 

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Posted 25 February 2018 - 11:56 AM

Below are the links for the last installer that is fully compatible with your controller

DD 2.43 Win - Mac

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