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DJC.4 & Mac OSX High Sierra Update

#1 User is offline   proaudiotech 

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  • Group: Gibson Pro Audio
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  • Joined: 02-March 12

Posted 07 December 2017 - 09:24 AM

Hello,

At the moment we are testing the DJC.4 with Mac OSX High Sierra. The update is not recommended until testing is complete.

More details to come.

Thanks!
Please note that this is a fan/enthusiast forum - this is not a customer service forum. If you have a customer service issue, please contact the Customer Service dept. Click here for CS contact information..
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#2 User is offline   PsarahTonen 

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Posted 01 June 2018 - 08:42 AM

What is the status of the DJC.4 sound card being compliant with OSX 10.13 High Sierra? Is there a firmware update available?

My Symptoms:
- DJC 4 DOES appear as a device in OSX Audio MIDI Setup app (in MIDI Studio)
- DJC 4 DOES appear as a device in the USB tree for both USB 2 and USB 3 ports
- BUT>>> DJC 4 does NOT appear in devices setup on any previously working DJ apps including Virtual DJ 8, Traktor 2, Serato DJ

- HOWEVER… The various software does detect the DJC.4 when plugged in and there is some dynamic control between the laptop and the controller. But there is no way to select the DJC.4 as an sound output nor input device. Thereby no headphone preview.

- changing USB cables does NOT change the symptoms
- Resetting PRAM has no effect
- Reinstalling software does not change the problem
- Uninstalling the following plug-ins and extensions does NOT change the symptoms
-Airfoil
-Audio Capture Engine
-ALL VSTs
-AIC Device (disabled)
-SoundFlower

GEAR:
Stanton DJC.4
MacBook Pro i7 (Retina mid 2012)
OSX High Sierra 10.13.4
8 Gigs RAM
Software
Virtual DJ LE
Virtual DJ 8
Traktor 2
Serato DJ
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#3 User is offline   pimpf 

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Posted 21 July 2018 - 12:54 AM

View Postproaudiotech, on 07 December 2017 - 09:24 AM, said:

Hello,

At the moment we are testing the DJC.4 with Mac OSX High Sierra. The update is not recommended until testing is complete.

More details to come.

Thanks!



THIS IS GREAT NEWS!! I am very happy that you guys keep working on it. Good luck with the testing.
I am more than willing to help you out, in case you need a test on older macbooks
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#4 User is offline   PsarahTonen 

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Posted 18 August 2018 - 08:00 AM

How's that test going, ProAudioTech?
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