[Epi1]

There have been a lot of questions recently from our customers asking “what comes with a new Epiphone guitar?” Here’s a list of what should be included when you purchase a new Epiphone instrument. If you do not receive these items, please ask your authorized Epiphone retailer about them.

1. User’s Manual – This covers all the basic information about the care and use of our guitars.
2. Warranty Information – This is included in with the User’s Manual. You can fill out the form and send it in to us by mail. But… it’s faster and easier to do it on-line HERE.
3. 10’ Economy Cord – This comes with all electric and acoustic/electric instruments.
4. Epiphone Bumper Sticker
5. Epiphone 2-Sided Poster
6. eSonic/eSonic-2 User’s Manual – This goes into details regarding the features, benefits and use of our preamp system that is used in most of our acoustic/electric guitars. This comes with only acoustic/electric guitars.
7. Truss Rod Adjustment Wrench – Remember… if you don’t know how to adjust your truss rod, don’t attempt it. You could do permanent damage to your instrument. If you think an adjustment is needed, take it to an authorized service center.

Additionally, some of our guitars are priced including hard case or gigbag. Here’s a quick list of our current price list models that include cases.

• Inspired by John Lennon Casino (‘1965” and “Revolution”): Hard Case
• SG-Express : Gigbag
• Emily the Strange G-310: Gigbag (and strap)
• Zakk Wylde ZV Custom: Hard Case
• LP-Express: Gigbag
• Les Paul “Tribute”: Hard Case
• All “Packs”: Gigbag
*Note: All hard cases include a locking latch with key.

If you have any questions or concerns, do not hesitate to contact us at:
• U.S.A.: 1-800-444-2766 or service@gibson.com
• Europe: 00+800-444-2766-1 or service.europe@gibson.com
• Japan: service.japan@gibson.com
• China: service.china@gibson.com

Thanks for your business!!
Epiphone

[brad1]

Thanks Epi1.
That's good to know.

[animalfarm]

Wow, kind of spooky... I just read an old 2004 interview
with Jim R. (EPI Prez) while trying to get location of EPI
Factory #13 (where my latest project git was made) -
Unrecognized.
Thanks for dropping by again!

[SketchyEtchy]

I didnt get my sticker

[bluser12]

I bought a new Sheraton last January from GC, and all I got was the guitar and a beat up Gibson box to take it home in!

[RTH]

Quote

I didnt get my sticker

I did. It came in two peices. And it looks like it was cut that way at the factory. Very strange.

[animalfarm]

Quote

I did. It came in two pieces. And it looks like it was cut that way at the factory.
Very strange.

Hmmmm... Perhaps it goes with this?

[brianh]

I have purchased three new Epis over the last year (P93, IBJL, and Special SC) and none came with a bumper sticker.

I think MF is confiscating them....

[deflepfan]

EPI1 twice in one week?!?!

Where are the Juniors???

Hell, had to ask.

Sheila

[Epi1]

Quote

EPI1 twice in one week?!?!

Where are the Juniors???

Hell, had to ask.

Sheila

Hi Sheila,

If I recall, you were interested in an Alpine White one. They are available from SamAsh.com in the USA. Click HERE.

Hope this helps.

Thanks!
Epiphone

[Figstrum]

I never got anything with my Lp Stnd. I'm sticker-less. I won't be able to sleep now.........

[7C]

Does this include all markets? Should UK/Europe see the same?
7C

[Bender 4 Life]

Guitar Center Warehouse(online purchases) and their store in Birmingham Alabama must also be confiscating the 10'cords (I have plenty though) posters, and bumper stickers.
In the past 3 years i've bought 2 new Epis online.....and 2 new Epis at the B'ham store, and with the 4 purchases i've gotten 2 warranty cards 1 owners manual, 1 poster, and 3 Truss wrenches.

If the "goodies" are a new addition I understand.......
If not, then I just thought you should know ......................

"How many Epiphone stickers can a 16 yr old guitar salesman stick on his '81 Yugo anyhow? "
Enough to hold it together.............

[Ricochet]

I've bought 8 Epi products over the years, none came with stickers. Most other goodies like posters and manual(!) were present tho. I wouldn't mind a few stickers to spread the love... also I'm looking for a suitable replacement for that dunce cap I've been associated with lately.

[sexygibson]

Quote

Hi Sheila,

If I recall, you were interested in an Alpine White one. They are available from SamAsh.com in the USA. Click HERE.

Hope this helps.

Thanks!
Epiphone

Wow; I've never been interested in the Junior or white guitars for that matter but that little white Junior is a nice looking guitar. For the price it would be a nice little guitar for modding.

[mrw1960]

I never received a Bumper Sticker Either. Would like to have one!!!!!!!

[Dave J]

Is that list only for the USA or does that also include Canada:-s ? I just picked up a brand new Dot at a Epi authorized dealer and got nothing[crying] ........(Canada).

Dave J

[peeper]

Really?? You've got to be kidding me.
Of all the VALID and IMPORTANT concerns voiced on this forum EVERY DAY regarding the quality of brand new Epiphone guitars, you choose to answer the burning question of, "wheres my sticker and throw away cord?"!

Epi1 I am asking you as one professional to another, please do not insult us again with something like this. It actually has made me mad. I love Epiphone the guitars and the brand, but this is infuriating. You choose to answer a question about free swag thats included in a new guitar (which general consensus is the end consumer never gets the garbage anyways) but choose to blatantly ignore all the inquires to important relevant questions such as these.

http://forums.epipho...g=posts&t=13618

http://forums.epipho...g=posts&t=15343

There are MANY more valid and serious concerns regarding this company. I find it highly disrespectful and insulting that you ignore our pleas for answers regarding these issues but you have time to come on here and tell us about free STICKERS and POSTERS??????

We don't buy your damned bumper stickers, we buy your GUITARS. Please let us know why Epiphones quality, value, and customer service has been declining lately. Why are you making LP Customs in the obviously inferior factory. How did these poor examples of this guitar even released to the public and why did Epiphone feel they we acceptable? Why are the frets being used sub par and flawed from manufacturing?

I offer my services as a Master Luthier, and Epiphone lover to you Jim. Perhaps you need someone in there to shake things up and demand quality from your staff, from the girl answering the phone in customer service, to the man scraping binding on the other side of the world for $5 a day. You should hold EVERYONE related to Epiphone/Gibson to a higher standard, not allow this company to fade into mediocrity (at best ATM).


Please please please, answer a REAL question or at least get out there and DO something about it. I could care less about some damned sticker or poster. I care about getting a quality guitar at a fair price. Right now Epiphone can't even guarantee me a fully functioning guitar that is playable at ANY price. Do you really think stickers will make your customer base happy? We are GUITARISTS, not twelve year old girls with a sticker collection.

I have been playing and singing the praises of Epiphone guitars for over 20 years, I have owned over 30 Epiphone guitars and now have 6. ^ Epiphone guitars all of which were made in Japan or Korea, all old, and I can't find a new Epiphone worth buying. Thats sad ain't it? I WANT A NEW EPIPHONE, BUT CANNOT FIND AN ACCEPTABLE GUITAR THAT EVEN COMES CLOSE TO MY OLD EPIPHONES. You should be moving forward with the company, making better guitars. But right now we are wittnessing the decline of Gibson/ Epiphone. PLeasae do not be so sure of yourselfs you stop caring about fine guitars and you customers. It seems like the attitude today is.
" We are Gibson/Epiphone, the number one guitar company ever. Just slap something together, put our name on it and it will sell, we are Gibson after all. Who Cares"?

I care Epi1, I care damnit.

[mrw1960]

Ron,
Very well said. Yes, the throw away cord is right! Whew! What a great vent..

[Digger]

When I bought my Casino from the retail arm of the Epiphone distributor (Gallin's Melbourne) not only did I have a hard time finding one on display that didn't have obvious problems, but I was given "nothing" with it, just the bare guitar. I even had to buy a gig bag to get it home safely! For $980 AUD would have expected better!

I won't go back there ever and it left a sour taste in my mouth about Epiphone unfortunately.

Digger