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What Comes With A NEW Epiphone Guitar.

#21 User is offline   brianh 

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Posted 12 May 2010 - 09:00 AM

Quote

Hi Sheila,

If I recall, you were interested in an Alpine White one. They are available from SamAsh.com in the USA. Click HERE.

Hi Epi, I think we were hoping for a set-neck Jr. reissue with a P90 and Grovers, not another bolt-on with sheet metal tuners and cheap humbucker.

Maybe next year...
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe."
-- Albert Einstein
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#22 User is offline   brianh 

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Posted 12 May 2010 - 09:03 AM

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"How many Epiphone stickers can a 16 yr old guitar salesman stick on his '81 Yugo anyhow?[biggrin] "
Enough to hold it together.............:-k

Apparently it takes more than one would think.

Perhaps he's also using them for gaffer's tape at gigs?
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe."
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#23 User is offline   deflepfan 

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Posted 12 May 2010 - 09:42 AM

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Hi Epi, I think we were hoping for a set-neck Jr. reissue with a P90 and Grovers, not another bolt-on with sheet metal tuners and cheap humbucker.

Maybe next year...

That's the one!!

Or, at least the P-90 model, which was rumoured to be coming out this year.

The Juniors, which were pretty much a given stock item in all the stores haves started disappearing, which is leading me to believe that either there is a new model coming in as a replacement of the current, or (gawd forbid) you are eliminating the Junior all together??!!

Yes, Sam's has the white one, but, MF hasn't had any since very early this year, GC I believe is also not listing them on their web-site.

So, my original question to you was - where are they? And are you coming out with a P-90 version? And can you make them in blue? (All right, I just threw that one in, but it would be really nice!)

And the one Brian asked for would be very sweet (in blue, of course!)

Finally, it really is nice to have you posting again! It's been a very long time!
Sheila
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#24 User is offline   Epi1 

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Posted 12 May 2010 - 11:49 AM

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Really?? You've got to be kidding me.
Of all the VALID and IMPORTANT concerns voiced on this forum EVERY DAY regarding the quality of brand new Epiphone guitars, you choose to answer the burning question of, "wheres my sticker and throw away cord?"!

Epi1 I am asking you as one professional to another, please do not insult us again with something like this. It actually has made me mad. I love Epiphone the guitars and the brand, but this is infuriating. You choose to answer a question about free swag thats included in a new guitar (which general consensus is the end consumer never gets the garbage anyways) but choose to blatantly ignore all the inquires to important relevant questions such as these.

http://forums.epipho...g=posts&t=13618

http://forums.epipho...g=posts&t=15343

There are MANY more valid and serious concerns regarding this company. I find it highly disrespectful and insulting that you ignore our pleas for answers regarding these issues but you have time to come on here and tell us about free STICKERS and POSTERS??????

We don't buy your damned bumper stickers, we buy your GUITARS. Please let us know why Epiphones quality, value, and customer service has been declining lately. Why are you making LP Customs in the obviously inferior factory. How did these poor examples of this guitar even released to the public and why did Epiphone feel they we acceptable? Why are the frets being used sub par and flawed from manufacturing?

I offer my services as a Master Luthier, and Epiphone lover to you Jim. Perhaps you need someone in there to shake things up and demand quality from your staff, from the girl answering the phone in customer service, to the man scraping binding on the other side of the world for $5 a day. You should hold EVERYONE related to Epiphone/Gibson to a higher standard, not allow this company to fade into mediocrity (at best ATM).


Please please please, answer a REAL question or at least get out there and DO something about it. I could care less about some damned sticker or poster. I care about getting a quality guitar at a fair price. Right now Epiphone can't even guarantee me a fully functioning guitar that is playable at ANY price. Do you really think stickers will make your customer base happy? We are GUITARISTS, not twelve year old girls with a sticker collection.

I have been playing and singing the praises of Epiphone guitars for over 20 years, I have owned over 30 Epiphone guitars and now have 6. ^ Epiphone guitars all of which were made in Japan or Korea, all old, and I can't find a new Epiphone worth buying. Thats sad ain't it? I WANT A NEW EPIPHONE, BUT CANNOT FIND AN ACCEPTABLE GUITAR THAT EVEN COMES CLOSE TO MY OLD EPIPHONES. You should be moving forward with the company, making better guitars. But right now we are wittnessing the decline of Gibson/ Epiphone. PLeasae do not be so sure of yourselfs you stop caring about fine guitars and you customers. It seems like the attitude today is.
" We are Gibson/Epiphone, the number one guitar company ever. Just slap something together, put our name on it and it will sell, we are Gibson after all. Who Cares"?

I care Epi1, I care damnit.


Musikron,

Thanks for your feedback - we welcome your comments. In response, I ask you to please consider the following:

1. We receive direct emails, letters and of course phone calls from thousands of customers every month. Many of these are inquiries about what is included with a new Epiphone guitar. While I understand that as a “Master Luthier,” you probably do not need or want many of the things that we supply with our instruments (such as an owner’s manual, warranty card, etc.), there are others without your advanced skill set and knowledge of guitars that find these things very useful and important. In fact, here are a few actual emails we have received in the last 7 days from customers.

“The Casino I just bought is a great playing, great looking guitar. On a more trivial note, I was impressed with the packet of info and goodies that came with the guitar. A full color owners manual, a combination registration card/Epiphone history pamphlet, a packing slip with the model # and serial #, a full color Casino poster, an Epiphone guitar case sticker, a truss rod wrench and an angled instrument cable! I thought that was a pretty classy package for a guitar in that price range. Other companies, (FMIC) please take note. I posted the above comments on the Gretsch Discussion Pages today. I love my Gretsch guitars, but I'm also very impressed with my new Epiphone Casino. Thanks!”

“I recently purchased an Epiphone Studio Dot from a Guitar Center store in Natick, MA and they didn’t have the manual that should come with the guitar. I was told that guitar center store throws out all the boxes and manuals when received as they aren’t needed. After a fruitless conversation with the sales person as to why that shouldn’t be his call but the consumers, I decided it would be easier to contact Gibson directly and ask if you have the manual in PDF that you can send me. Also: Can you tell me if it is the norm for stores to not offer original materials with your Guitars? I would have expected at least a warranty card to fill out, some diagram of what the dials do and information on how to do basic adjustments of the electronic components.”

“I recently purchased a brand new Les Paul Traditional Plus guitar (serial # 106001327 -- registered to this email address) and did not receive a truss rod wrench in the case. Is this normal? All guitars I own came with this tool - even my Epiphone.”


2. The two links you mention in your post related to quality issues are important to us and in fact, they were forwarded to our Director of QC shortly after posting. However, the Epiphone forum is not the vehicle to resolve quality concerns. While we certainly do not discourage this type of discussion on the forum, if a customer has a problem with an Epiphone instrument the way to both resolve it as well as provide us with the necessary data to accurately determine the validity and cause of the problem is through our established Gibson Customer Service department. We have an extremely qualified team of professionals dedicated to 100% customer satisfaction. To insure this level of service, we must follow an established procedure that requires obtaining very specific information (name, contact information, date of purchase, serial number, etc). The utmost attention is spent on researching and correcting any possible quality issues that may exist.

3. That said, you may not have noticed but the original post was an “Announcement” and intended to be informational. I believe that given the content, the forum was a good avenue for disseminating this information.

4. Thank you for your offer, as a “Master Luthier”, to help Gibson and Epiphone. I’d love to receive your contact information and resume for consideration.

5. I believe that the customer votes with their wallet. If our Epiphone sales are any indication, then there is an increasing number of customers worldwide that choose Epiphone. But it’s not just about sales. We continuously monitor and review quality related data. Currently, we have a less than 0.5% return rate. Additionally, I speak with customers and visit retailers often and in general, they are very happy with our quality. I also believe that the guitars coming out of our factories in China are exceptional instruments. I, like many Epiphone employees, have been playing guitar most of my life. As a company we understand guitars and we are passionate about their performance. I talk directly to many exceptional guitarists such as Zakk Wylde, Jeff Waters, Jack Casady, Slash and Joe Bonamassa and they love our instruments and choose to put their names on them. But because we believe in Kaizen - the philosophy of continuous improvement - we are not satisfied with even one unhappy customer.

Thanks again for your feedback and I hope we can find a way to satisfy you.

Sincerely,
Epiphone

#25 User is offline   Hungrycat 

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Posted 13 May 2010 - 12:36 PM

I would like to say that I find the Epi Quality Control to be miles ahead of the Gibson. You've gotta spend AT LEAST $1500 to a damn decent fret job from the factory. (For a Gibson) QC is lacking compared to other brands though. I could go get a PERFECT American Special Fender for the same price as the higher end Chinese Epis that need a little work to be good instruments. The choice as a musician is clear. I'd complain about the stickers, but I bought all my stuff used, so...

Oh, and while we have Epi1's attention, I would like to put in a request for an accurate reissue Ripper bass, and RD guitar & bass. Preferably the artist, but I guess I'd settle for the standard. PWETTY PWEASE!?!?!
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#26 User is offline   Guest 

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Posted 13 May 2010 - 05:56 PM

[quote name='Hungrycat]Oh' date=' and while we have Epi1's attention, I would like to put in a request for an accurate reissue[/quote']

Epi 1 Epiphone has all those models that were unique to Epiphone and ICONS in the world of music.

Non more ICONIC than the Epiphone Zephyr 311TN

If you made an elitist Epiphone Zephyr 311TN with a good set of vintage minis from the mother company...I personally would pay you good money for a quality reissue of one of those, and you can throw me in a sticker and a poster like this......

Must be a lot of blues enthusiasts out there who would like an Elitist Epiphone Zephyr 311TN in their hands......

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While on the question of stickers my Epiphone gear Sheraton, Zephyr Blues Deluxe, and Pacemaker amp I bought all second hand.

But I just bought a brand spanking new Gibson Firebird V..........not a sticker in sight...(other than "Case Made in Canada" on the case) [biggrin].........Thanks for visiting the forum Epi1......Give us quality for the dollar and the models we want and your profits will soar.....a lot of good guitars out there.....but where else can I find a Zephyr, Wilshire, Sheraton.......play to your strengths...
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#27 User is offline   Bender 4 Life 

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Posted 13 May 2010 - 08:43 PM

While we're bombarding Epi1 with "wish lists"........i'll go on record as saying that I would personally BURN my Telecaster (which I really like) and post it on a youtube video titled "Fenders are firewood!" if Epi. would do a "Special Run" of Korean J.L.H. Sheratons, in VSB, with Gibson NY Mini-Humbuckers & a Frequensator.......

I'd print a copy of this offer and sign it if that could make it happen!!!!!!!

Just for the record........my '07 Korean Sheraton II, is still my favorite "Blues Cannon" and it's as bone-stock as the day it was made.
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#28 User is offline   vomer 

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Posted 14 May 2010 - 04:47 AM

Does the case candy have a possible purpose in identifying legit models vs. fakes? While we're on the subject, could Epiphone put something like a COA in with new gits or would that be too expensive/difficult/ open to forgeries?
Paul.


"Aunt Florrie's credenda, all musicians are nice people..."

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Epi gear:

1973 EA250.
2004 Sheraton II with TonePros bridge, Bare Knuckle Mississippi Queen, and TV Jones Classic.
PR-200 acoustic.
Valve Junior with mods by Alnicomagnet, Power Scaling, and Celestion Eight 15.
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#29 User is offline   RobinTheHood 

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Posted 14 May 2010 - 04:52 AM

[quote name='vomer]Does the case candy have a possible purpose in identifying legit models vs. fakes? While we're on the subject' date=' could Epiphone put something like a COA in with new gits or would that be too expensive/difficult/ open to forgeries? [/quote']


Wouldnt the owners manual and warranty card be somewhat of a COA? If a counterfeiter is going to go through the trouble of faking an Epiphone and the inspection stickers and such, it wouldnt be too much of a stretch to forge a COA, methinks.

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#30 User is offline   bluser12 

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Posted 14 May 2010 - 06:16 AM

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If you made an elitist Epiphone Zephyr 311TN with a good set of vintage minis from the mother company...I personally would pay you good money for a quality reissue of one of those





[img][/img]Posted Image

I'm down with that.
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#31 User is offline   Lord Summerisle 

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Posted 15 May 2010 - 12:22 AM

Oh well, if we are inundating EPI1 with requests, then I have a very simple one:

Could Epiphone PLEASE make a decent FIREBIRD?

Not a Studio model with full-sized Humbuckers, not something with a faded or worn finish...

I mean an honest-to-God Epi version of a Gibson Firebird V. Proper sunburst finish (or an opaque ebony or white as an alternative option), Banjo tuners (the ones you use on the current Studio are fine), mini-humbuckers, and, if a though-neck is cost prohibitive, then a set neck would suffice (no bolt-ons).

Epiphone does a great job of making Gibson models available to musicians like me who can't meet the Gibson price-tag. The Firebird is, I suspect, a much more popular model than some may think. I believe it deserves to be properly represented in the Epiphone line-up, as is currently the case with SGs, Les Pauls, ES-335 "Dots" etc, etc...

Thanks!

And if you're looking for inspiration, simply refer to the photo below...

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So please, recalibrate some of the machinery at Qingdao and start cranking out the 'birds...
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#32 User is offline   eggs 

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Posted 15 May 2010 - 12:26 AM

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I didnt get my sticker [biggrin]


Me neither (with my pretty Qing Dao lass)... & Sydney needs more bumper stickers!!!

eggmuffins
Stuart

1998 Epiphone (Unsung) Ripper Bass - 'Crazy Chester'
1999 Epiphone (Samick) 'fenderish' Nighthawk - 'The Vulture'
1999 Epiphone (Samick) Sheraton- 'Honey'
2000 Epiphone (Samick Indonesia) AJ-100- 'Big Red'
2000(?) Lobo Mini G- 'The Mystery Midget'
1998 Epiphone Electar Tube 30 Combo
1999 Epiphone Regent Bass 50 Combo
Vox AC4TV Head & V112TV Cabinet
Yamaha P70 Electric Piano
Tascam DP-03 Portastudio


Recently Separated:
1995 Epiphone (Samick) Non Reverse Thunderbird Bass - 'The Weirdbird'
1997 Epiphone (Samick) Les Paul Junior - 'Junior' - Signed by The Man Himself
2007 Epiphone (QingDao) G400 Flame Top-'QingDao Lass' - Too young, but oh so pretty!
1981 Ibanez AR100BS Artist- 'Baby'
1981 Ibanez Ragtime Special w/ Barcus Berry Underbridge PUP
1994 Fender (MIJ) Telecaster - 'The Black Sheep'
Marshall G80RCD 80 watt Combo - I just needed some valves!


Lust List:
A mid 1990s 'Blondie' Rivoli Bass with a Big Fat Mudbucker
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#33 User is offline   Argyle 

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Posted 17 May 2010 - 05:35 PM

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When I bought my Casino from the retail arm of the Epiphone distributor (Gallin's Melbourne) not only did I have a hard time finding one on display that didn't have obvious problems, but I was given "nothing" with it, just the bare guitar. I even had to buy a gig bag to get it home safely! For $980 AUD would have expected better!

I won't go back there ever and it left a sour taste in my mouth about Epiphone unfortunately.

Digger

Same with my G-400. Nothing that was on the list for a new Epiphone...which was kindof a downer because I had to carry my new guitar out of GC. That made it seem like I stole it if no one else was with me. =/

There was the sticker even though I wished that it came with everything else that it should like my Fender Stratocaster (minus the case, of course).
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#34 User is offline   eggs 

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Posted 18 May 2010 - 09:41 PM



Stuart

1998 Epiphone (Unsung) Ripper Bass - 'Crazy Chester'
1999 Epiphone (Samick) 'fenderish' Nighthawk - 'The Vulture'
1999 Epiphone (Samick) Sheraton- 'Honey'
2000 Epiphone (Samick Indonesia) AJ-100- 'Big Red'
2000(?) Lobo Mini G- 'The Mystery Midget'
1998 Epiphone Electar Tube 30 Combo
1999 Epiphone Regent Bass 50 Combo
Vox AC4TV Head & V112TV Cabinet
Yamaha P70 Electric Piano
Tascam DP-03 Portastudio


Recently Separated:
1995 Epiphone (Samick) Non Reverse Thunderbird Bass - 'The Weirdbird'
1997 Epiphone (Samick) Les Paul Junior - 'Junior' - Signed by The Man Himself
2007 Epiphone (QingDao) G400 Flame Top-'QingDao Lass' - Too young, but oh so pretty!
1981 Ibanez AR100BS Artist- 'Baby'
1981 Ibanez Ragtime Special w/ Barcus Berry Underbridge PUP
1994 Fender (MIJ) Telecaster - 'The Black Sheep'
Marshall G80RCD 80 watt Combo - I just needed some valves!


Lust List:
A mid 1990s 'Blondie' Rivoli Bass with a Big Fat Mudbucker
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#35 User is offline   eggs 

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Posted 18 May 2010 - 09:58 PM

I still want my bumper sticker...

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...but Dear Lord Epi-head... Please feel free to send it along with any or all of these!

PS: In the mid 70's I had a Gibson Grabber that I had moded with two Bill Lawrence JB PUPS & 3 way switching (sorta a mutant G3)... In hindsight, I think I will put that one down to a severe case of 'Stanley Clarke Wannabe Syndrome'

eggmuffins
Stuart

1998 Epiphone (Unsung) Ripper Bass - 'Crazy Chester'
1999 Epiphone (Samick) 'fenderish' Nighthawk - 'The Vulture'
1999 Epiphone (Samick) Sheraton- 'Honey'
2000 Epiphone (Samick Indonesia) AJ-100- 'Big Red'
2000(?) Lobo Mini G- 'The Mystery Midget'
1998 Epiphone Electar Tube 30 Combo
1999 Epiphone Regent Bass 50 Combo
Vox AC4TV Head & V112TV Cabinet
Yamaha P70 Electric Piano
Tascam DP-03 Portastudio


Recently Separated:
1995 Epiphone (Samick) Non Reverse Thunderbird Bass - 'The Weirdbird'
1997 Epiphone (Samick) Les Paul Junior - 'Junior' - Signed by The Man Himself
2007 Epiphone (QingDao) G400 Flame Top-'QingDao Lass' - Too young, but oh so pretty!
1981 Ibanez AR100BS Artist- 'Baby'
1981 Ibanez Ragtime Special w/ Barcus Berry Underbridge PUP
1994 Fender (MIJ) Telecaster - 'The Black Sheep'
Marshall G80RCD 80 watt Combo - I just needed some valves!


Lust List:
A mid 1990s 'Blondie' Rivoli Bass with a Big Fat Mudbucker
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#36 User is offline   Sal Adelfio 

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Posted 25 May 2010 - 07:05 AM

Geeze - what kind of entry is this ?? In the past 2 years I have 2 Epis , A Sheraton 2, ( a "2nd" too ) and one of the new Les Paul Special SC TV Yellow Limited Edition models . I love 'em , love 'em , love 'em ! It's sad you are not happy with your Epi's ... hopefully you will find nice models like I have. I think Epiphone is a God-send , really , as most quality instruments cost an arm and a leg....( thousands sometimes ) , but Epi is makeing great stuff for 1/3 the price ! Try to find one of those Les Paul Special SC models that just came out ( TV yellow and translucent cherry ) - they have P90's and are soooooo sweet ! Cheers !!!
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#37 User is offline   eggs 

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Posted 25 May 2010 - 12:09 PM

[quote name='Sal Adelfio]Geeze - what kind of entry is this ?? In the past 2 years I have 2 Epis ' date=' A Sheraton 2, ( a "2nd" too ) and one of the new Les Paul Special SC TV Yellow Limited Edition models . I love 'em , love 'em , love 'em ! It's sad you are not happy with your Epi's ... hopefully you will find nice models like I have. I think Epiphone is a God-send , really , as most quality instruments cost an arm and a leg....( thousands sometimes ) , but Epi is makeing great stuff for 1/3 the price ! Try to find one of those Les Paul Special SC models that just came out ( TV yellow and translucent cherry ) - they have P90's and are soooooo sweet ! Cheers !!! [/quote']

Sorry Sal...

Who doesn't love their Epi's???

Not this 'little black duck', that's for sure!

eggmuffins,
Stuart

1998 Epiphone (Unsung) Ripper Bass - 'Crazy Chester'
1999 Epiphone (Samick) 'fenderish' Nighthawk - 'The Vulture'
1999 Epiphone (Samick) Sheraton- 'Honey'
2000 Epiphone (Samick Indonesia) AJ-100- 'Big Red'
2000(?) Lobo Mini G- 'The Mystery Midget'
1998 Epiphone Electar Tube 30 Combo
1999 Epiphone Regent Bass 50 Combo
Vox AC4TV Head & V112TV Cabinet
Yamaha P70 Electric Piano
Tascam DP-03 Portastudio


Recently Separated:
1995 Epiphone (Samick) Non Reverse Thunderbird Bass - 'The Weirdbird'
1997 Epiphone (Samick) Les Paul Junior - 'Junior' - Signed by The Man Himself
2007 Epiphone (QingDao) G400 Flame Top-'QingDao Lass' - Too young, but oh so pretty!
1981 Ibanez AR100BS Artist- 'Baby'
1981 Ibanez Ragtime Special w/ Barcus Berry Underbridge PUP
1994 Fender (MIJ) Telecaster - 'The Black Sheep'
Marshall G80RCD 80 watt Combo - I just needed some valves!


Lust List:
A mid 1990s 'Blondie' Rivoli Bass with a Big Fat Mudbucker
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#38 User is offline   Ian Harris 

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Posted 29 May 2010 - 06:37 AM

I found nothing but pleasure in the box my new Epiphone came in [thumbup]
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#39 User is offline   smips65 

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Posted 29 May 2010 - 04:10 PM

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I found nothing but pleasure in the box my new Epiphone came in [biggrin]



HNGD to you then,

Welcome here, and please go to the Introduction thread, and tell us about yourself.

http://forums.epipho...sts&t=8024&p=15
3 Generations...life is good
2009 Dot Deluxe
2008 Zephyr Regent
2006 Emperor Regent
2005 Limited Edition Custom Plus 3 Les Paul
2009 Guild GAD 50
1970ish Aims (Martin D-35) AKA Joey, RIP my friend. 5.1.10
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#40 User is offline   Rob R 

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Posted 16 June 2010 - 03:40 AM

I wish I found this thread a week ago when I pick up a new Epi at Guitar Center.
I've bought a few guitars from them and never get the extra goodies. I don't really
need the wrenches or cord (I've got enough of these) The sticker and poster would
have been cool to have, but I know GC just opens the box, puts it on the stand and
pitches the rest.

FYI this was one of the first basses that I didn't have to do a set up at all to get it play
the way I like it, and I know Guitar Center didn't have anything to do with that. Nice work[biggrin]
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