Transtrem problem Transtrem slips
Posted 23 August 2011 - 12:03 AM
Posted 28 August 2011 - 04:17 AM
I have set it up like the video. The thumb wheel is exactly where it should be, but it still slips. I unfortunately can't send it back, as I don't live in US, and there are no guitar shops where I live, let alone a gibson dealer. I'm just wondering, if I need to replace parts, which ones exactly would they be. As I can get the parts delivered.
Posted 29 August 2011 - 07:39 AM
I doubt that. Unfortunately replacement parts for Steinbergers are exclusively sold to authorized Gibson service providers/dealers, so there is no way (I know of) to order any parts and get them delivered.
Posted 03 September 2011 - 06:34 PM
That's hard to answer. I have no idea what's wrong with your trem, and I have no idea what it will cost. There is just no alternative. There aren't ANY TT3 parts available out there, if not from Gibson service. You should try to find a Gibson shop with a qualified service technician to get a quote for the repair. Or write a mail to Gibson service, but without knowing what's wrong even Gibson will not be able to answer your questions (other than "replace the whole trem"). Knowledge about the TT3 is not as widespread as about the TT2.
Posted 28 October 2011 - 05:07 PM
That's certainly true for vintage (USA) Steinies, but some time ago Don sold his only ZT3 because he and the TT3 didn't get friends. As far as I know Gibson is still the only provider for TT3 replacement parts. However, talking with Don could be interesting anyway, he will surely offer some nice TT2 guitars
Posted 22 November 2011 - 10:45 AM
Posted 22 November 2011 - 10:52 AM
Well, for getting the parts nothing has changed. You will need to find an authorized Gibson service to order it for you. However, your description sounds quite irritating. How could this happen and slip through any QA checks? How would that even be possible to assemble a trem with wrong parts? If you have any chance to take photos of your disassembled trem and the problem in question, I'd really appreciate it if you could upload them somewhere or (if not possible) to send them by mail. Just out of interest, I'm really eager to see them.
Posted 23 November 2011 - 05:26 AM
Wow, it's hard to believe that a manufacturing mistake like this made it through any tests. At least, I hope there were tests. I'd say this is so obviously not a user problem or damage caused by you, that you should try to write an e-mail to Gibson service, including these pics. Request a replacement for the erroneously installed part. IMHO they should simply put it into an envelope and send it to you, together with some candy
Good luck with this and let us know if/how this is going to be solved.
Posted 23 November 2011 - 09:01 AM
Posted 23 November 2011 - 09:17 AM
This is great to hear, congratulations. It's definitely an advantage being able to help yourself in such a successful way
Posted 18 March 2012 - 07:02 AM