Disandra T

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Good morning, Yesterday I was at my second gig with this recently purchased Gibson Songwriter Cutaway Acoustic-Electric Guitar (with Case) (New, Antique Natural) Right before the gig I trued to use the tuner and the guitar preamp locked with all lights on. I was using my Xvive wireless sustem. So I disconnect that right away and no change. I had to remove the battery and re insert the battery to get the preamp back to normal. I did not use the in build tuner no more as I was worried about it locking up again. Any one ever had this problem before??? I have about 15 guitars and never seen this before. Anyone had similar issues before? Please let me know.