I bought this axe new last month - absolutely mint condition at the time. Initially, I had the infamous fret buzz. After a full setup to spec and a quick check with my fret rocker, frets 1-8 were high and low, needing a fret level, crown, polish. I scheduled an appointment with a local Gibson authorized repair center for a fret level and full setup.
The images attached are what I received back! I'm working with the GM at the store on repair costs, but will NOT allow them to touch my guitars ever again.
Most of these areas are minor, but the finish appears to be ruined with the nitro being polished up by the luthier in an attempt to hide the scratched he put on the body.
Can the satin nitro finish be easily restored? Can I raise the ding on the back of the neck with solder iron/wet cloth method or some other way? (I will replace the nut)
Signed,
Mr. PISSED!!