Really, a guy comes here for help and this is your reply? And you feel you are qualified to teach good manners?
In relpy to the original question, outside the U.S., if you bought the guitar from an authorized Gibson dealer, they, or the distributor, are your contact for warranty service. Here is the link I got this info from: http://www.gibson.com/Service/Obtaining%20Warranty%20Service/
Also, the guitar may just need a set up. Find a local luthier to do this. They will be able to let you know if the guitar is actually defective or not and may also be able to help get local authorized warranty service from Gibson if it is needed.
