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nibs

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  1. Cheers Here's the images: https://ibb.co/fEHXb6[/img] https://ibb.co/ipO5w6[/img] https://ibb.co/d1oG3m[/img] https://ibb.co/bBKpOm[/img] https://ibb.co/bLo5w6[/img] not a good experience in all really...
  2. BEWARE Flightcase Warehouse Spider cases review Hi, Just thought I'd share my bad experience with Flightcase Warehouse - Spider Cases. I purchased a Hardcase for my Gibson Les Paul from FlightCase Warehouse and the tab (fake leather) on the case inner compartment has caused a reaction to the nitrocellulose finish on my Guitar neck - basically leached a chemical in the tab and melted an area where it was in contact with the guitars neck. I contacted the company director who refused to aknowledge any problem caused by his case and basically told me to pay for it to be sent in and tested by their 'tech team' - I asked if they wpuld pay for the return cost but they point-blank refused to. I spoke direct to Gibson Repair and sent them in the photos and here's their response: Hi, I think you’re right. I think the damage was caused by the handle on the case pocket. Pretty poor case design! If you make guitar cases you ought to make them out of materials that won’t harm guitar finishes! I would estimate $450 to $600 to repair the damage and I can’t promise the repair won’t be invisible as it’s very difficult to match the surrounding when you have to fill an unfinished ‘hole’ in the middle of the neck. Also difficult because the chemical reaction that occurs leaches The only other option would be to totally refinish the neck and that would be close to twice the expense. If I were you, I’d get in touch with the manufacturer of the case. They should know better and very well may know but count on people not realizing the cause of the problem. I’ve seen this happen with stand manufacturers too and I’ve seen them pony up to pay for the damages, which of course is the right thing to do. Feel free to use this email to provide a potential cost and if they agree to pay I’ll provide a detailed – to the penny quote once we have the guitar in hand. Thank you, Gibson Repair & Restoration I also spoke to many guitar luthiers who agreed that the Flightcase Warehouse Spider case inner tab had caused the damage. I sent all info over to the company director and again he basically refused any problem was his and that it was the guitars finish that was to blame. Basically flightcase warehouse refuse to accept any problem and will only look at the case If I pay for return postage which they stated they would not refund and could take a few weeks to inspect. So in the end I have a badly damaged guitar finish caused directly by the case from flightcase warehouse and they continue to sell their cases as 'Gibson' suitable guitar cases when they are clearly not - BEWARE! nibs
  3. BEWARE Flightcase Warehouse Spider cases review Hi, Just thought I'd share my bad experience with Flightcase Warehouse - Spider Cases. I purchased a Hardcase for my Gibson Les Paul from FlightCase Warehouse and the tab (fake leather) on the case inner compartment has caused a reaction to the nitrocellulose finish on my Guitar neck - basically leached a chemical in the tab and melted an area where it was in contact with the guitars neck. I contacted the company director who refused to aknowledge any problem caused by his case and basically told me to pay for it to be sent in and tested by their 'tech team' - I asked if they wopuld pay for the return cost but they point blank refused to. I spoke direct to Gibson Repair and sent them in the photos and here's their response: Hi, I think you’re right. I think the damage was caused by the handle on the case pocket. Pretty poor case design! If you make guitar cases you ought to make them out of materials that won’t harm guitar finishes! I would estimate $450 to $600 to repair the damage and I can’t promise the repair won’t be invisible as it’s very difficult to match the surrounding when you have to fill an unfinished ‘hole’ in the middle of the neck. Also difficult because the chemical reaction that occurs leaches The only other option would be to totally refinish the neck and that would be close to twice the expense. If I were you, I’d get in touch with the manufacturer of the case. They should know better and very well may know but count on people not realizing the cause of the problem. I’ve seen this happen with stand manufacturers too and I’ve seen them pony up to pay for the damages, which of course is the right thing to do. Feel free to use this email to provide a potential cost and if they agree to pay I’ll provide a detailed – to the penny quote once we have the guitar in hand. Thank you, Gibson Repair & Restoration I also spoke to many guitar luthiers who agreed that the Flightcase Warehouse Spider case inner tab had caused the damage. I sent all info over to the company director and again he basically refused any problem was his and that it was the guitars finish that was to blame. Basically flightcase warehouse refuse to accept any problem and will only look at the case If I pay for return postage. So in the end I have a badly damaged guitar finish casued directly by the case from flightcase warehouse and they continue to sell their cases as 'Gibson' suitable guitar cases when they are clearly not. nibs
  4. Hi thanks - Flightcase Warehouse - are offering no help over this at all. LATEST UPDATE from the Director at Flightcase Warehouse: "Hi, I have had enquires today asking the question: Are these cases and all their components safe and compatible for nitrocellulose finished Gibson guitars? I have never been asked this question and is obviously from the forum thread that you started and sent me. If I was to answer the question my answer would be ‘ I do not know. It is a £** guitar case and we have sold 100’s with no issues. Obviously on cheaper guitar cases you get cheaper materials. My opinion would be you make the choice. I feel the only way forward is to refund you for the case, which I am happy to do. I will not cover the repair of the guitar. I will only cover the case cost." So that's the customer service from Flightcase Warehouse... The guitar case is clearly advertised as a Les Paul hardcase but is made from materials that directly damage the finish of a Gibson Les Paul. I have contacted some top luthiers as suggested here by other members regarding repair costs and sent photos of damage and have contacted GIbson direct also - Flightcase Warehouse should wake up realise the problem is their hardcase that has caused the damage to my guitar and get this matter resolved. very stressful...
  5. Hi - so recently I checked on one of my guitars been sitting in hardcase for a few months - took her out and noticed the nitrocellulose finish on an area of the neck had blistered / melted /reacted with something (see photos) and noticed where the neck was resting on the case compartment tab handle was the area damaged - same place shape etc. Anyone any ideas? Could this be a reaction to the tab handle material? The case was from Flightcase Warehouse - Spider cases NB. this is a Gibson satin finish also. Cheers Here's the images: https://ibb.co/fEHXb6[/img] https://ibb.co/ipO5w6[/img] https://ibb.co/d1oG3m[/img] https://ibb.co/bBKpOm[/img] https://ibb.co/bLo5w6[/img] Any thoughts would be much appreciated..
  6. nibs

    Please Help!

    what would you do stein - try and get it returned - fixed professionally - or leave it? nibs
  7. nibs

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    Yep in mint condition - it didn't have the split when sold - been in bag since hardly played at all.
  8. nibs

    Please Help!

    Sorry RCT - a return (used mint condition) from UK shop - over a year ago. So just to clarify - If this guitar has just had this appear from mint - NOT any knocks, gouges etc - This can also happen from: 1. Flood damaged wood 2. Environment (hot, cold, humid, dry etc) - causing fretboard separation. 3. Gibson - Bad craftmanship (glue etc) Is that the reason this has occured? - I really need to know this before I contact the seller.
  9. nibs

    Please Help!

    Hi thank you for you photos BigKahune, Yes mine is a split and it looks like it could easily end up like yours in the future - the sign are there. would a 2011 Gibson Les Paul Studio 60s Tribute be covered by the Gibson Warranty for flood affected guitars? more images: http://imageshack.us/g/1/10081135/
  10. nibs

    Please Help!

    Thing is it is a split not a gouge - it isn't surface only - it has appeared from mint to being stored in bag to this appearing.
  11. nibs

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    Hi, its a 2011 LP Studio 60s Tribute lightback.
  12. nibs

    Please Help!

    Here's some more pics - maybe clearer. Basically this is from new so no tools involved - unless done at the Gibson Plant perhaps? If you look it seems to be
  13. nibs

    Please Help!

    It hasn't had any knocks at all. Could it be fretboard separation ie. bad environment, humidity, heat or something?
  14. nibs

    Please Help!

    Hi, I'm new here - I picked up a guitar Gibson Les Paul and noticed this very small split near fretboard and neck - the rest of the guitar is mint - no scratches, dings or dents - how could this have happened? Also seems to be groove along fretboard/neck like a split could occur in the near future- maybe this is just a bad one perhaps? Please help - or guide me to the right luthiers. Thank you. nibs
  15. Hi, I'm new here - I picked up a guitar Gibson Les Paul and noticed this very small split near fretboard and neck - the rest of the guitar is mint - no scratches, dings or dents - how could this have happened? Also seems to be groove along fretboard/neck like a split could occur in the near future- maybe this is just a bad one perhaps? Please help - or guide me to the right luthiers. Thank you. nibs
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