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MattN3NTJ

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  1. I found some warranty info and it lists Amazon.com as an authorized retailer. I have never dropped or hit the guitar against anything so the crack is not due to any exterior mechanical damage on my part. I will contact Epiphone again and see what they say. Thanks.
  2. We have two Guitar Center locations in my area (15 miles in either direction) so I could take it to the other one to see what they say.
  3. I don't think I got a manual with my Epiphone Les Paul Standard when I bought it new in 2010. Are the manuals (maintenance, care, warranty, etc.) available on the Gibson/Epiphone website?
  4. I have a Epiphone Les Paul Standard (from approx. 2010) purchased new from a music vendor on Amazon.com. Where the back of the neck spreads out (just above where the neck meets the body), there is a nearly crescent-shaped crack. The crack has gotten slightly longer over time. I can stick my fingernail in the crack and feel it's entire length, just to give a better description of the crack. I took it to Guitar Center to have them take a look. The GC guy said the neck's wood is not cracked but rather it appears to be 'a finish crack'. When he put some pressure on it to determine what it was, I noticed that the crack got longer. Any idea if this warrants repair or is this solely a cosmetic thing? The guitar has never been dropped or bumped as to explain what caused the crack. I noticed the crack (very small at the time) about 2 years ago, but its considerably larger now. Does this happen to fall under any type of warranty from Epiphone. Please see photos. Thanks.
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