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tronical.member

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  1. Sorry guys, we faced some problems with our online forms for support. All fixed now and inquiries will be responded within 24 hrs latest. Best, Tronical
  2. dbod999, you can´t disassemble the MCK-knob, unless you completely destroy it. All the parts are glued inside the MCK-housing. It´s impossible to disconnect the ribbon cable inside the MCK because its part of the LED-PCB. The ribbon cable is designed to be connected to the main Body-CPU (black electronic box) only. Tronical You play. We tune.
  3. jacgec, sorry to hear that you are having issues. Sounds like the system potentiometer is causing the problem, especially the "enter" function. Do you experience that the MCK wont bounce when you "enter"? This would prevent the CPU from recognizing the commands... Apply a small dip of CaigDeoxit on the system pots (hollow) shaft to improve bouncing: http://www.guitarcenter.com/Search/Default.aspx?src=caig+deoxit&o=5&ipp=25&source=4WWRWXGB Tronical You play. We tune.
  4. stoz, thats exactly the point!! Some German customers over here had the same issue and purchased a connector thats fits really tight in the power socket of the charger to solve this. The polarity does not matter in this case, the charger routine will recognize that. And again, make sure to have the 12 V and 1.000mA power supply along with a short guitar lead. Charger: - Once the charger LED is flashing Green charging is in progress, the fuller the battery the slower the flashing. Blue charger LED = battery fully charged. - Red flashing charger LED indicates that the charger is waiting for connection with the guitar. Charging is not initiated yet. MCK(position C, then "enter" by depressing on the display): - Green (OK) or Red (charge immediately) battery LED indicates the charging level - Green outer LEDs up to the peg LED indicate the charge level. All outer LEDs up to peg symbol Green = Fully charged. - Once the battery LED on the MCK is flashing Green charging is being initiated. - Ascending Green LEDs on the MCK indicate that charging is in progress. Tronical You play. We tune.
  5. pfloyd57, that can only happen if there is an issue with some of the cables or connectors. If the lead is a short one, if you follow the instructions and all connections are stable, then the charge process must be stable, too. I would check what happens if you push or hold sidewards your power supply connector, which is going inside the charger box. We had a couple of guys here in Germany and UK that did not use the proper connectors for the power supply, they were a bit too small, which resulted in intermitent charge performance. Only by pushing and holding these connectors sidewards made charging possible..... Tronical You play. We tune.
  6. Drdamski, I dont think your battery is totally dead. Verify the charge level by turning to C and depressing on the display. The more outer Green LEDs you see, the higher the battery level, if it goes to Tuning Peg LED its nearly full!! The flashing Green Tuning Peg LED indicates "time out", in that case restart from the beginning. I think you are having a contacting problem, most likely with your cables, in special with the power supply cable to the charger. Make sure there is no contacting issue with any plug / cable from the guitar to the charger box and from the charger box to the wall plug. If the charger LED was flashing Green, then the charger in fact did recognize the guitar for a second or so... The Red Battery LED on the MCK indicates that the guitar is still looking for the charger. Tronical You play. We tune.
  7. Yes, will work! Tronical You play. We tune.
  8. Drdamski, Seems there is not enough current. Firstly make sure that your power supply is 12 V and 1.000 mA. Then follow step by step, please: - Connect a short guitar lead (max 1 m) to the charger - connect the power supply to the charger box and plug in the wall plug. - Now pull on the MCK, turn to C and press on the display. The Charger LED should start flashing Green, the MCK matrix should show that charging is in process by the outer LEDs shining Green, too. If the battery is completely down turn ALL potentiometers half way up/down, pull up the MCK and connect the Guitar / charger as described above. Wait for 20 minutes and follow the steps above. Tronical You play. We tune.
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