Whyment714 Posted December 9, 2013 Share Posted December 9, 2013 i bought a Gibson Slash Rosso Corsa Les Paul Electric Guitar . Model: Slash signature Rossa Corsa I got the guitar...but i didnt got the right case!!!!! it didn't come with the limited slash logo case and strap lock buttons as advertised!!!! I only got a normal gibson usa case and no strap lock in box. BUT Gibson helped me to correct everything! btw..this guitar is a very nice one. u should have one if u like slash thanks everyone's reply! Link to comment Share on other sites More sharing options...
Rabs Posted December 9, 2013 Share Posted December 9, 2013 Shame that.. they are awesome looking guitars.. You really have to contact the dealer you bought it from.. They will either order the correct bits in or send it back or something and get you a totally new one.... Link to comment Share on other sites More sharing options...
Whyment714 Posted December 9, 2013 Author Share Posted December 9, 2013 i contact the dealer...and they said they dont know...the guitar from gibson and they didnt open the box.... Shame that.. they are awesome looking guitars.. You really have to contact the dealer you bought it from.. They will either order the correct bits in or send it back or something and get you a totally new one.... Link to comment Share on other sites More sharing options...
Rabs Posted December 9, 2013 Share Posted December 9, 2013 i contact the dealer...and they said they dont know...the guitar from gibson and they didnt open the box.... Hmm.. may be BS... Well its up to you I guess.. if your not happy demand they send it back as it didn't come with what was advertised... It clearly says what it comes with... and being a signature model you want that extra stuff, that's what your paying for. http://www2.gibson.com/Products/Electric-Guitars/Les-Paul/Gibson-USA/Slash-Signature-Rosso-Corsa-Les-Paul.aspx Other than that you could contact Gibson customer service and see what they say. I doubt you will get any answer from them on the forum... Good luck and let us know what you do Link to comment Share on other sites More sharing options...
Rabs Posted December 9, 2013 Share Posted December 9, 2013 By the way.. apart from that.. hows the guitar? They sure look puurdy Link to comment Share on other sites More sharing options...
Whyment714 Posted December 9, 2013 Author Share Posted December 9, 2013 lol,the guitar is very nick and powerful! By the way.. apart from that.. hows the guitar? They sure look puurdy Link to comment Share on other sites More sharing options...
Whyment714 Posted December 9, 2013 Author Share Posted December 9, 2013 wht is BS mean???? Hmm.. may be BS... Well its up to you I guess.. if your not happy demand they send it back as it didn't come with what was advertised... It clearly says what it comes with... and being a signature model you want that extra stuff, that's what your paying for. http://www2.gibson.com/Products/Electric-Guitars/Les-Paul/Gibson-USA/Slash-Signature-Rosso-Corsa-Les-Paul.aspx Other than that you could contact Gibson customer service and see what they say. I doubt you will get any answer from them on the forum... Good luck and let us know what you do Link to comment Share on other sites More sharing options...
Rabs Posted December 9, 2013 Share Posted December 9, 2013 wht is BS mean???? Lies... Bull**** ;) Those cases are worth a lot of money.. And yes those Slash pickups are about as hot as they come Link to comment Share on other sites More sharing options...
Whyment714 Posted December 9, 2013 Author Share Posted December 9, 2013 i sent email to gibson and attach pictures and ask why. Lies... Bull**** ;) Those cases are worth a lot of money.. And yes those Slash pickups are about as hot as they come Link to comment Share on other sites More sharing options...
Rabs Posted December 9, 2013 Share Posted December 9, 2013 i sent email to gibson and attach pictures and ask why. Cool I will be interested to know what they say.. let us know Link to comment Share on other sites More sharing options...
Bender 4 Life Posted December 9, 2013 Share Posted December 9, 2013 Universal Product Code it's the code that tells everything there is to know about the guitar, including contents and price. either Gibson or the Retailer has ripped you off bigtime!! the retailer denying any knowledge about it sounds very wrong to me !! i've had salesmen blatantly lie to me before about cases and other things......contact the retailers manager, if still not satisfied, contact their corporate office. Link to comment Share on other sites More sharing options...
IanHenry Posted December 9, 2013 Share Posted December 9, 2013 i contact the dealer...and they said they dont know...the guitar from gibson and they didnt open the box.... I don't know what the law is where you are, but here in the U.K, you're contract is with the dealer, the fact that they didn't open the box, is their problem (and quite frankly, poor practice on their part. If that is the case (forgive the pun!), they are making their profit by merely having a "box" arrive, re labelling it, and sending it off again, without even looking to see what, if anything is inside! Ian. Link to comment Share on other sites More sharing options...
Big Bill Posted December 9, 2013 Share Posted December 9, 2013 + 1 Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 i've contacted the gibson already sent them a email about what's problem im waiting they reply me Universal Product Code it's the code that tells everything there is to know about the guitar, including contents and price. either Gibson or the Retailer has ripped you off bigtime!! the retailer denying any knowledge about it sounds very wrong to me !! i've had salesmen blatantly lie to me before about cases and other things......contact the retailers manager, if still not satisfied, contact their corporate office. Link to comment Share on other sites More sharing options...
charlie brown Posted December 10, 2013 Share Posted December 10, 2013 If your "dealer" doesn't stand behind your purchase, Go Elsewhere! You don't have to put up with any of that! It shouldn't even be a question, or even necessary, to argue with them. This is exactly why I have stayed with my family owned dealer, for 30+ years. They always stand behind my purchases, make sure everything that's supposed to be included, Is...inspect all guitars, and do a general "set-up" prior to placing them on the sales floor. And, they have always done a free set-up, to my spec's, even to the point of putting on my favorite strings! They do this, for everyone, as best they can. They're honest, extremely easy to deal with, and have prices, that are second to no one! CB Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 thanks for u reply...i just want to know what should i do now and hope gibson with help me... sigh........ If your "dealer" doesn't stand behind your purchase, Go Elsewhere! You don't have to put up with any of that! It shouldn't even be a question, or even necessary, to argue with them. This is exactly why I have stayed with my family owned dealer, for 30+ years. They always stand behind my purchases, make sure everything that's supposed to be included, Is...inspect all guitars, and do a general "set-up" prior to placing them on the sales floor. And, they have always done a free set-up, to my spec's, even to the point of putting on my favorite strings! They do this, for everyone, as best they can. They're honest, extremely easy to deal with, and have prices, that are second to no one! CB Link to comment Share on other sites More sharing options...
Guest Farnsbarns Posted December 10, 2013 Share Posted December 10, 2013 Walk in to the dealer with the guitar and tell them you're returning it unless they agree to find out about the case and missing items. If they still refuse, return it. If they are not local and you bought on line then call them and have the same conversation. Link to comment Share on other sites More sharing options...
capmaster Posted December 10, 2013 Share Posted December 10, 2013 wht is BS mean???? Like rct wrote back in the days: bulls hit Seriously, they fool around with putting truss rod wrenches into the cases, but what you experienced just shouldn't happen. They obviously changed cases and guitars by mistake during packaging. Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 im waiting the gibson's reply i bought it from Sam Ash Walk in to the dealer with the guitar and tell them you're returning it unless they agree to find out about the case and missing items. If they still refuse, return it. If they are not local and you bought on line then call them and have the same conversation. Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 the detail card no people sign on the 「packed by」 Like rct wrote back in the day: bulls hit Seriously, they fool around with putting truss rod wrenches into the cases, but what you experienced just shouldn't happen. They obviously changed cases and guitars by mistake during packaging. Link to comment Share on other sites More sharing options...
capmaster Posted December 10, 2013 Share Posted December 10, 2013 im waiting the gibson's reply i bought it from Sam Ash Of course, I am on the other side of the Atlantic Ocean but never heard anything bad about Sam Ash here on GGB forums. So I would expect everything will turn out fine. Link to comment Share on other sites More sharing options...
Guest Farnsbarns Posted December 10, 2013 Share Posted December 10, 2013 the detail card no people sign on the 「packed by」 IMX they never do. Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 sam ash said they sent me what gibson sent them，they said it is brand new and didnt open the box，so i should contact gibson to ask whats wrong Of course, I am on the other side of the Atlantic Ocean but never heard anything bad about Sam Ash here on GGB forums. So I would expect everything will turn out fine. Link to comment Share on other sites More sharing options...
Whyment714 Posted December 10, 2013 Author Share Posted December 10, 2013 my others gibson both have signed on packed by....... IMX they never do. Link to comment Share on other sites More sharing options...
Zeke Posted December 10, 2013 Share Posted December 10, 2013 Should have gone to Sweetwater Link to comment Share on other sites More sharing options...
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