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SCS.3m volume fader gets stuck

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couple days back i bought brand new scs3.m controller. during first hours of using it a problem occured that rather sucks a great amount of fun out of working with the thing. when mixing, the left volume fader gets stuck. you can slide your finger all the way down/up but once you release it the fader immediately returns to the middle position. sometimes it also gets stuck in the first or in the last quarter of the fader strip. uplugging the usb port helps to unstick the fader, but it's a solution i refuse to put up with. is there another solution to the problem? did it happen to anyone else as well?


i'm using virtual dj and my laptop runs on windows 7.

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