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HELP! on New Firebird 2016 T


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Man….this sucks. I just got my new Gibson Firebird 2016 T yesterday and when I was tuning up the D string the knurl knob from the back of the headstock fell off. WTF?? I heard a snap, but I see no signs of anything breaking off. The guitar is only two days old and I've been waiting for about month since it was backordered. I don't want to send it back because sweetwater does not have any to replace it with. I hope it was just a loose allen screw…but what is the size, not sure if its in Metric or US sizing. Anyone else had this issue?







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