Jump to content
Gibson Brands Forums

Gibson, where are you? Hope you see this!!!


scottpaine_69

Recommended Posts

Where did all of the Gibson warranty and service help go? I've had good service and warranty help from Gibson before but no replies to my E-Mails or callbacks for the last 3 almost 4 months. This is the most recent (today) E-mail I sent to Gibson about my issues.

 

(I've been sending e-mails for over 3 months trying to get problems with my 2015 Gibson Les Paul Classic fixed. The minor problem of a replacement pick guard because of the little clips breaking. Now There are BIG PROBLEMS! I also sent emails and called about my G-force problems. I've had to replace the tuning keys on the g-force because they have stopped auto tuning (locked up) and a couple that would only tune manually and one that would only auto tune. That's a total of 3 tuning keys, 2 on the bass side and 1 on the treble side. Now I have another tuning key on the bass side that is locked up.I kept the old ones and was able to replace the locked up tuner with the one that only tunes manually. I also have on on the treble side that only auto tunes. Does everybody have these issues or did I get a G-force that is a lemon? I love the G-force (when it works). There is no reason my G-force should have these issues. I keep all of my gear maintained, cased and I don't gig. PLEASE FIX THIS!)

 

They didn't give me enough room for all the issues i had. I've even had to have the battery and charger replaced for to g-force 2 weeks after I received it . Plus I had ordered a 2016 Gibson Les Paul Standard HP (because I like the wider necks and G-force) such as the on on my 2015 Gibson Les Paul Classic that I'm haveing the G-Force issues with. Anyway,I open the case to my new 2016 standard hp that was priced at a steep $3,100 US. and as I picked it up I noticed flaws. The more I looked The more I found. Don't get me wrong, it playedgood and sounded good but the chunks of wood missing from the horn of the head stock to the finish missing in other spots. What happened to the QC people? I mean this isn't something you miss like a bit of over spray on the binding (which you should not have on a guitar that cost over 3k). I sent it back and did NOT order a replacement. I have 3 les pauls and I just want the g-force fixed on my 2015 and some better QC for the next person dropping 3k on a 2016 model. RANT OVER!! Thanks.

Link to comment
Share on other sites

Return it, get your money back, move on. Take the others to a store that is a Gibson dealer. Trade them all on something or sell them back, letting them know why. Stop b1tching and do something. If Gibson ever makes me mad like that I will sell them all and not use them anymore, I'd expect anyone to do that.

 

rct

Link to comment
Share on other sites

Return it, get your money back, move on. Take the others to a store that is a Gibson dealer. Trade them all on something or sell them back, letting them know why. Stop b1tching and do something. If Gibson ever makes me mad like that I will sell them all and not use them anymore, I'd expect anyone to do that.

 

rct

Dude! I have no issues with my older les pauls. I love my 2015 because of the neck width,nut and sound. The 2015 s my main guitar at the moment. I use the G-force because I like it not because I have to . I want the G-force fixed.

As for the 2016 Gibson Les Paul Standard HP, I did send it back.

Link to comment
Share on other sites

you're going to have to give up on the g force tuners eventually, like it or not. no way will they last forever, and eventually there won't be replacements because they'll change the system when something better comes. buy some locking grovers and enjoy knowing that you had g force for a while at least.

Link to comment
Share on other sites

I would let the dealer handle it.

 

If you're going to keep these guitars pick up some manual tuners as kuma is right, G-Force parts are going to be obsolete and show up as NLA on the price lists sooner or later.

P.S.

If I'm not mistaken, this crap is made in China.

Link to comment
Share on other sites

You only have to watch recent Gibson factory videos to see that standards have dropped. Workers that look like they don't care and comparing the videos to Japanese and Korean ones. The oriental gets my vote.

The USA guitars are just machine made. Just like a wardrobe. From watching the videos I think it's luck of the drawer to get a good one.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...