Megafrog 169 Report post Posted January 6, 2017 Today I received my Denim Blue Les Paul Custom Studio and the disappointment is enormous. The guitar is the best of the S series and looks really nice but it has a crack at the headstock joint out of the box. Huge, utter disappointment. I will add some pictures to show the finish and the crack shortly. Quote Share this post Link to post Share on other sites
Megafrog 169 Report post Posted January 6, 2017 Pics removed, guitar is gone... Quote Share this post Link to post Share on other sites
Megafrog 169 Report post Posted January 6, 2017 I love the look of this guitar. It plays well, sounds decent etc but as the old saying goes, crack kills. Amazon is offering to knock the price down by 30% but I don't know if it is worth it. Thoughts? Quote Share this post Link to post Share on other sites
deeman 125 Report post Posted January 6, 2017 I'd say the color is "mega frog" green. 😀 I'd send it back. Quote Share this post Link to post Share on other sites
Megafrog 169 Report post Posted January 6, 2017 I'd say the color is "mega frog" green. 😀 I'd send it back. That is how I am leaning. Quote Share this post Link to post Share on other sites
btoth76 336 Report post Posted January 6, 2017 Who comes up with those product names? Studio Custom? What is next? Standard Custom Special? Bence Quote Share this post Link to post Share on other sites
pippy 1,550 Report post Posted January 6, 2017 Send it straight back. Don't even consider keeping it. Who comes up with those product names?...Studio Custom?... Actually, Bence, the name 'Studio Custom' is almost as old as the Studio range itself and dates back to 1984. Back then they were much fancier than the OP's guitar, though, looking almost like the regular LP Custom but with no back binding, no peghead split-diamond and a dot-inlay 'board; http://gearlicious-i...st/IMG_6590.jpg Pip. Quote Share this post Link to post Share on other sites
kidblast 1,365 Report post Posted January 6, 2017 looks a very probable case of impact damage in shipping... Let me guess? UPS??? return immediately. Quote Share this post Link to post Share on other sites
Guest Farnsbarns Report post Posted January 6, 2017 I'll just add weight here. You cannot consider keeping that. One day the head stock is going to simply come off. it has to be returned and replaced. This is almost certainly something that happened in transit. It doesn't take the biggest knock to break. Quote Share this post Link to post Share on other sites
Searcy 841 Report post Posted January 6, 2017 Send it back and let Amazon and Gibson make it right. Quote Share this post Link to post Share on other sites
Marky Forrest 264 Report post Posted January 6, 2017 I say send it back too. You were willing to pay the regular price so 30% off just wouldn't cut it for me. Quote Share this post Link to post Share on other sites
Megafrog 169 Report post Posted January 6, 2017 Amazon really wants me to keep the guitar. We are at 64% off. Quote Share this post Link to post Share on other sites
kidblast 1,365 Report post Posted January 6, 2017 And they would, they don't care it's a numbers game with them.. it's your decision to make but realize as is, it's already -50% reduced in value with that broken neck. It's fixable, but I'd estimate the repair [done right] could run some where around 200 to 300 clams, and it will still always be -50% in value, to be fair it has to be disclosed if you were to ever sell it. I think if it was used, and you got it cheap.. or you had owned it for a few years and dropped it and cracked the neck, probably worth getting fixed. But a brand new one? if it was my decision to make, no question, I'd be trying to work out an exchange while I still could Quote Share this post Link to post Share on other sites
Guest Farnsbarns Report post Posted January 6, 2017 I wouldn't accept anything less than 50% off for the drop in value, then 500 off for a repair (its value is still 50% after its repaired) and then a good amount of discount on top as a sweetener because you're still no better off. Basically around a 100% discount. Even then I wouldn't really be happy and I'd buy a non broken one as well. It really is a door stop as it is. Quote Share this post Link to post Share on other sites
pippy 1,550 Report post Posted January 6, 2017 Amazon really wants me to keep the guitar. We are at 64% off. You are still the loser here. Don't even think about keeping it unless they give it to you free. You will never be able to sell it unless you put a lot more into the repair than the guitar is worth. If you keep it you will always be the loser in the deal. Why on Earth do you think Amazon wants YOU to have the guitar and not THEM? They Are Not Stupid. Pip. Quote Share this post Link to post Share on other sites
Megafrog 169 Report post Posted January 6, 2017 Amazon will get a guitar back. Quote Share this post Link to post Share on other sites
Lamaar 0 Report post Posted January 7, 2017 Yeah, I surly would return it, no matter how many % off. to bad, its a nice looking guitar. Quote Share this post Link to post Share on other sites