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An authorization response file could not be generated...

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Hi there,


I've been trying to get Deckadance working since Christmas Day but with no success. I'm uploading the .crq file but hitting the same error message each time. "An authorization response file could not be generated. If this error persists please contact Technical Support."


The error is persisting, so I contacted technical support who have pointed me to this forum.


Can someone help?


many thanks

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