kc2pxp Posted February 13, 2018 Share Posted February 13, 2018 My 2017 Les Paul Standard has an issue already. Both volume pots cut out when turned up to 9 or 10. If I wiggle them, they come and go. I plan to use contact cleaner to see if it helps. If not, I will replace them. I am disappointed that a guitar of this quality would fail within 1 year. I keep it in a climate controlled room and I do not understand why this happened. Any advice? Thanks Steve Link to comment Share on other sites More sharing options...
rickc Posted February 14, 2018 Share Posted February 14, 2018 Steve: a new guitar should not have such issues; my LP is over 30 and all 4 pots are very happy. Try the contact cleaner as it's easy to do but I'd be getting prepared to send it back. Link to comment Share on other sites More sharing options...
MichaelT Posted February 14, 2018 Share Posted February 14, 2018 My 2017 Les Paul Standard has an issue already. Both volume pots cut out when turned up to 9 or 10. If I wiggle them, they come and go. I plan to use contact cleaner to see if it helps. If not, I will replace them. I am disappointed that a guitar of this quality would fail within 1 year. I keep it in a climate controlled room and I do not understand why this happened. Any advice? Thanks Steve That should be a warranty item. Call Gibson Support at: http://www.gibson.com/Support.aspx If it's a 2017 Standard and you're the original purchaser, it should be under warranty. It has a printed circuit board in the controls cavity. They'll send you a new one and it's simple to replace. If you don't feel comfortable doing it yourself, you can take it to an authorized repair store. I had issues with mine (PCB) as well shortly after purchasing it new and called support for a replacement. But, you're right, that should not happen with regular use. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.