gruffydd3 Posted February 1, 2019 Share Posted February 1, 2019 I've been trying to order a few items from the gear section, but can't get anything in the cart. Has anyone ordered from Gibson recently? Quote Link to comment Share on other sites More sharing options...
Big Bill Posted February 1, 2019 Share Posted February 1, 2019 Try using a different internet browser, some browsers don't work well on some sites. 1 Quote Link to comment Share on other sites More sharing options...
Twang Gang Posted February 1, 2019 Share Posted February 1, 2019 I ordered a pick-up from them a month ago or so and everything went very smoothly. Quote Link to comment Share on other sites More sharing options...
gruffydd3 Posted February 1, 2019 Author Share Posted February 1, 2019 I've ordered from the site numerous times in the past, but it seems that nothing is working on the new site. I can't even read the full descriptions. Quote Link to comment Share on other sites More sharing options...
Big Bill Posted February 1, 2019 Share Posted February 1, 2019 (edited) I see the exact problem your describing when I use Internet Explorer. It works fine using Chrome and Firefox. I would advise using those web browsers. Edited February 1, 2019 by Big Bill 1 Quote Link to comment Share on other sites More sharing options...
gruffydd3 Posted February 2, 2019 Author Share Posted February 2, 2019 Internet explorer is all I have. Fortunately, I found the same parts on Sweetwater so I'll order from them. Quote Link to comment Share on other sites More sharing options...
dponzi Posted February 6, 2019 Share Posted February 6, 2019 I've been trying to order a few items from the gear section, but can't get anything in the cart. Has anyone ordered from Gibson recently? Have you ordered from them? I did a few weeks ago, and they sent the wrong item. I've been trying to return it and get my money back and all I've gotten is a run-around. I don't recommend buying from them. I certainly wont again, and I will not recommend them to anyone either. HORRIBLE CUSTOMER SERVICE. Quote Link to comment Share on other sites More sharing options...
gruffydd3 Posted February 7, 2019 Author Share Posted February 7, 2019 I've ordered from them several times in the last couple years with no problems. Since the new website came up I can't get an order to go through. Have you called customer service or just e-mailed them? Quote Link to comment Share on other sites More sharing options...
dponzi Posted February 14, 2019 Share Posted February 14, 2019 Have you ordered from them? I did a few weeks ago, and they sent the wrong item. I've been trying to return it and get my money back and all I've gotten is a run-around. I don't recommend buying from them. I certainly wont again, and I will not recommend them to anyone either. HORRIBLE CUSTOMER SERVICE. I wanted to let you know that I got a hold of someone who took very good care of my and refunded my money. Quote Link to comment Share on other sites More sharing options...
arcticsg Posted February 15, 2019 Share Posted February 15, 2019 1550160814[/url]' post='1977570']I wanted to let you know that I got a hold of someone who took very good care of my and refunded my money. Glad to hear that! Customer service has always taken care of me over ther years. I always call first, and then sometimes emails will follow, but they've always came through. :) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.