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Gibson Les Paul Standard 2017 volume knob not working as it should


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Hi everyone! First of all apologies if the section is wrong, wasn't sure where to post.

I have this weird problem with my Gibson LP standard 2017. Apparently the neck volume has some weird issue. When I turn the knob down to 9/9,5, it starts buzzing and the volume itself drops dramatically. As I keep turning down, this stops from happening (please see the video below, it is clearer). Did anyone experience something similar before? Any ideas of what the problem could be and how to solve it? I’m literally crapping myself, as if there’s a problem with the push-pull board, it’s £300 flying away.... 

Here’s a video: https://streamable.com/v0iyp

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