New Here. Just Bought My First Les Paul Studio

[Les Paul Guy]

Hi All,

I purchase my first ebony Les Paul Studio from Gibson Dot Com on June 8th. So I’m super excited but I have called a few times and spoke with Gibson customer support to check on it and they can see I made the purchase and it’s paid in full but need to check on shipping status because I never received a tracking number. Anyone experienced  same shipping email delays?  Hopefully my first experience buying from Gibson will be a good one. I selected free shipping 2-9 days. Don’t know who they use as the shipping company but was told to call back and keep checking. 

[Retired]

Welcome. No to the shipping problem, I've never ordered a guitar yet on line. I buy them through the 2 music stores near by after I play a few.  I would do what they tell you and I have heard the shipping has been delayed all over from this covid 19.  Fed Ex is worse than UPS.  Hang in there, It will come. 

[tx-ogre]

Welcome aboard.  Congrats on your new LP Studio.  Hopefully you will receive it soon.  I have never ordered directly from Gibson so I can’t comment on their service.  I have ordered online from Sweetwater and always had good results, but nothing during the Covid fiasco.