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Inspired by Gibson


Scott Runde
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I ordered a Hummingbird Inspired by Gibson at Guitar Center almost 2 months ago, and after a month of telling me they are out of stock I cancelled that order and went to Sweetwater. 

 

Sweetwater had the case in stock, but the guitar was again backordered.  And over the last month Epiphone has not responded to inquiries by my sales consultant.  Not we're sorry,  we don't have any ships to go to China,  we didn't realize there are cargo planes that go to China, just crickets... nothing. 

If you just don't care about your better half product just say so and the world will move on.  But No Response is not acceptable for any business!

What a shame your fear has ruined your company,  in fact the Gibson model is out of stock also.  Guess no one in Kalamazoo cares about selling guitars.

I'll start shopping boutique builders now.

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16 hours ago, Scott Runde said:

Guess no one in Kalamazoo cares about selling guitars.

Plenty of people in Kalamazoo care about selling guitars. None of them have worked for Gibson in almost 40 years.

Your experience is not unique. People have a hard time getting guitars right now. That's customers, dealers, and Epiphone themselves. Everyone is hurt by it. It's not even unique to the guitar industry, it's a problem with finished products being imported as well as raw materials being imported for US manufacture.

Edited by pohatu771
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this is an issue across all industries worldwide and has been since March 15th 2020 or so. Where have you been? also you've waited 90 days since your first order of arguable the hottest, newest, well-rated budget guitar on the market. 

go ask a us-based boutique builder to build you as much guitar as $800 will buy you and please report back with what they say, ill bring the popcorn 

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Scott Runde...You have every right to complain. The Covid problem is no reason for businesses to ignore their customers. Period. And when you inquire about delayed product being delivered, they should be decent enough to kindly explain to you why there is a problem in delivering product. The Covid epidemic is no reason to be rude to paying customers. And it should not be assumed that you as a customer should know all about why the delays ar happening.  It's called "customer service" ...a thing of the past. You should not have had to come in here to find out about the Inspired line being delayed. They should have informed you. It's called "customer service" ..a thing of the past. Best of luck...the inspired line may get here sooner or later, but don't count on "customer service" to keep you informed. Those are people who are paid to put you on hold, transfer you to another line..then hang up on you. They might just as we be flipping you the bird!

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Be patient - I have one and it's worth the wait. Mine took a couple of months to be delivered here in Australia. I bought mine with hard case too. Not disappointed!

If you want a good example of the guitar shortage at the moment go check out the current selection of Gibson SJ-200's at Wildwood - I've seen them list as many as 50, now they have just 2 of the new G-200's!

https://wildwoodguitars.com/product-category/acoustics/gibson-acoustics/super-jumbo/

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Edited by Brucebubs
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