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Gibson could sell a keyboard like this

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Good morning, I'm new to the forum, I just bought "unfortunately online (from Thomann) a Gibson Standard 60) After a month and a half I noticed, while changing the strings, that the fretboard was chipped with the wood missing, (I attach photos). I immediately complained but Thomann replied that the trial period was over and therefore I should keep it. The question is, is it possible that Gibson could sell a fretboard guitar in this condition? Thanks in advance     (Google translator)




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