oscarv Posted April 23, 2008 Author Share Posted April 23, 2008 Hi' date=' Oscarv! Okay, you've checked the headstock and made sure that none of the string ends are touching any of the other strings...so I guess we can rule out a short circuit. Excellent! <g> In your original message you stated that "it doesn't tune anymore". To me, that means that it did tune properly at one point. So far, so good! <g> As others have mentioned, it could be a charging issue...though somehow I doubt it because of the flashing white Peg LED. After you received the guitar, did you charge it up as they outlined in the manual? Did it charge normally? Did the problem happen by itself? One day, the guitar tuned normally. Then, the next day, you picked up the guitar, pulled out the Master Control Knob, and then you got the flashing Peg LED and solid red LEDs on all of the other symbols and letters...and a "no tune" situation? Or did the problem crop up shortly after some action performed on the Robot...like a Custom Altered Tuning, or some other change while in Setup Mode? Any other additional information you can provide would help us here to possibly figure out what went wrong. Lastly, remember the words of the late Douglas Adams..."DON'T PANIC!" <g> Cat Daddy [/quote'] Yes it charged normally and I been using it for two months with no problem at all and all of a sudden the problem appeared, I was playing it and it tuned perfectly then I left it in the case went to have dinner and when I came back and took it out of the case it started with the problem. Link to comment Share on other sites More sharing options...
MikeRom Posted April 24, 2008 Share Posted April 24, 2008 Sounds like it's cooked then. Have you contacted Gibson's customer support yet? I'm sure they will get it fixed for ya, one way or another - Link to comment Share on other sites More sharing options...
Cat Daddy Posted April 24, 2008 Share Posted April 24, 2008 Yes it charged normally and I been using it for two months with no problem at all and all of a sudden the problem appeared' date=' I was playing it and it tuned perfectly then I left it in the case went to have dinner and when I came back and took it out of the case it started with the problem.[/quote'] Hi, Oscarv! Hmmm. Setting aside the Robot's inability to auto-tune in it's present condition for a moment...can you still access any of the MCK's other functions? For instance, can you access Charge Mode (page 51 of the manual) and charge the Robot again? Or, if the Robot's battery is too severely drained, can you access the Emergency Charge Mode (page 52 of the manual)? Or...can you Enter Setup Mode (page 42 of the manual) and then Restore Factory Defaults (page 44 of the manual)? If I were you, this is what I would try...first charging (again) and then restoring the factory defaults. Neither of these procedures will hurt the Robot, although if you restore the factory defaults you would lose any custom tunings or settings you've made thus far...but these can be redone later. Right now the important thing is to resuscitate the guitar. At this point, you've got little or nothing to lose and everything to gain! Good luck! Cat Daddy Link to comment Share on other sites More sharing options...
ChanMan Posted April 24, 2008 Share Posted April 24, 2008 WARNING: I have no robot guitar! (Gibson WAS kind enough to supply me with the manual tho.... with my LPS) I recall seeing something in the video about disengaging the tuning pegs from the transmission in order to manually tune the guitar... just on the outside chance, have you made sure all your tuning pegs are fully engaged? (looked like in the video that would mean pushed fully towards the headstock) Just a thought. Link to comment Share on other sites More sharing options...
Cat Daddy Posted April 24, 2008 Share Posted April 24, 2008 just on the outside chance' date=' have you made sure all your tuning pegs are fully engaged? (looked like in the video that would mean pushed fully towards the headstock)[/quote'] I thought of that, too. Just for the heck of it, I tried disengaging one of the tuning pegs on my Robot and then pulled out the Master Control Knob. Before you strum, all of the string letter LEDs glow red. As you strum, the string letter LEDs change to green as they come into tune. Eventually, all of your string letter LEDs turn green EXCEPT for the string with the disengaged tuning peg. Once you re-engage that tuning peg and strum, the last string letter LED turns green and ALL of the string letter LEDs then flash blue and you're in tune! <g> Of course, that's only what happens with one string's tuning peg disengaged. I tried disengaging them all, in an attempt to duplicate oscarv's problem. Try as I might, I couldn't get that Peg LED to flash white. <g> Cat Daddy Link to comment Share on other sites More sharing options...
ChanMan Posted April 24, 2008 Share Posted April 24, 2008 Thanks Cat Daddy. The technician in me won't let it go.... I'm curious now as to what the fix is... Link to comment Share on other sites More sharing options...
oscarv Posted April 25, 2008 Author Share Posted April 25, 2008 Hi' date=' Oscarv! Hmmm. Setting aside the Robot's inability to auto-tune in it's present condition for a moment...can you still access any of the MCK's other functions? For instance, can you access Charge Mode (page 51 of the manual) and charge the Robot again? Or, if the Robot's battery is too severely drained, can you access the Emergency Charge Mode (page 52 of the manual)? Or...can you Enter Setup Mode (page 42 of the manual) and then Restore Factory Defaults (page 44 of the manual)? If I were you, this is what I would try...first charging (again) and then restoring the factory defaults. Neither of these procedures will hurt the Robot, although if you restore the factory defaults you would lose any custom tunings or settings you've made thus far...but these can be redone later. Right now the important thing is to resuscitate the guitar. At this point, you've got little or nothing to lose and everything to gain! Good luck! Cat Daddy [/quote'] Yeah I already have the guitar fully charged and I can enter Setup Mode and I restored the factory defaults but when it finished restoring the factory defaults the Peg Led flashes the white light again and it stays the same as before. Link to comment Share on other sites More sharing options...
oscarv Posted April 25, 2008 Author Share Posted April 25, 2008 One thing that I also noticed is that now that I strung the strings the Neck CPU doesn't light up as it used to when the guitar was tunning. Link to comment Share on other sites More sharing options...
oscarv Posted April 25, 2008 Author Share Posted April 25, 2008 Hey guys I don't know what happened but all of a sudden the guitar came to life again and started working correctly again for now, thank you so much to all of you who helped me out to resolve this problem I really appreciate your help. Link to comment Share on other sites More sharing options...
elvendio Posted April 25, 2008 Share Posted April 25, 2008 Droids! Go figure. No really I'm very glad to hear everything is alright. Perhaps static can effect the computer chip inside much like that of a bios chip in a motherboard. Perhaps the reset was the key. Link to comment Share on other sites More sharing options...
LPDEN Posted April 25, 2008 Share Posted April 25, 2008 Hey guys I don't know what happened but all of a sudden the guitar came to life again and started working correctly again for now' date=' thank you so much to all of you who helped me out to resolve this problem I really appreciate your help.[/quote'] Glad to hear it's working again. As a s precaution, you may want to call Gibson Customer Service with your serial # or go back to your dealer if you purchased it locally and have them document what you experienced. Sine the warranty is only 1-year and you already had one problem thus far, it's possible it could occur later on - even after the electronic's warranty coverage expires. If there is indeed a problem, you might be in better shape getting warranty assisitance by documenting the problem that just happened if it becomes a recurring one.. My own experience with Gibson has proven they are very conscientious and good to their customers, but it helps for you to be timely and communicate too. Enjoy and happy playing! Link to comment Share on other sites More sharing options...
ChanMan Posted April 25, 2008 Share Posted April 25, 2008 Glad to hear it's working again. As a s precaution' date=' you may want to call Gibson Customer Service with your serial # or go back to your dealer if you purchased it locally and have them document what you experienced. Sine the warranty is only 1-year and you already had one problem thus far, it's possible it could occur later on - even after the electronic's warranty coverage expires. If there is indeed a problem, you might be in better shape getting warranty assisitance by documenting the problem that just happened if it becomes a recurring one.. My own experience with Gibson has proven they are very conscientious and good to their customers, but it helps for you to be timely and communicate too. Enjoy and happy playing![/quote'] +100! From some one in the service industry... if it ain't documented, it didn't happen. EXCELLENT thinking LPDEN!! Link to comment Share on other sites More sharing options...
LPDEN Posted April 25, 2008 Share Posted April 25, 2008 +100! From some one in the service industry... if it ain't documented' date=' it didn't happen. EXCELLENT thinking LPDEN!![/quote'] Thanks Chanman. Yeah, I'd hate to see anyone get burned becuase they didn't document a problem that had during the warranty period. Link to comment Share on other sites More sharing options...
icallot Posted March 28, 2009 Share Posted March 28, 2009 Same problem here, peg light is flashing white every time control knob is pulled. It already happened once and was gone as quickly as it came, but now it won't go away... (The guitar battery is fully charged) Link to comment Share on other sites More sharing options...
BigKahune Posted March 28, 2009 Share Posted March 28, 2009 There's a group named 'Original Robot' in these forums where you might find more help. Here's another suggestion: Check your peg head area and end-stop and make sure you don't have a bit of wire from one of the strings shorting out the circuit. Link to comment Share on other sites More sharing options...
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