Keep the box!

[Ren]

Hi Forum,

 

A suggestion to all buyers of Gibson guitars - keep the box the guitar came in! You never know if you'll need to send it back under warranty. Out of seven LPs I've owned, four have had to be returned under warranty.

 

1: My first LP Custom (1974): Had to go back as all the gold fell off. Gold parts replaced

 

2: 08 Standard: Had to go back to Gibson Europe: Fingerboard wood shrinkage! Guitar replaced

 

3: 08 Standard: Had to go back to Gibson Europe: Neck PUP not fitted square to neck. Guitar replaced

 

4: 2010 Jimmy Page #2: Shipped back to Gibson Europe: Electrical fault. Guitar still with Gibson service

 

Now each time, the warranty service has been excellent, so no complaints there. I just wish the factory (both USA and Custom) could get their quality control right so they didn't have to go back in the first place - I mean 4 out 7 returns just for me must be costing the factory a fortune! I'm also none too happy that my new JP2 has to go all the way to the Netherlands to be serviced - seems crazy there isn't a service centre in the UK.

 

If you think I might be too nit-picky, only one of my returns could be considered as cosmetic only (number 3 above).

 

So, even though it might take up a lot of room in your attic, you'll be pleased you kept the box if things go wrong!

 

cheers, ren

[KL]

It's a nice idea, but you need to have a LOT of storage space to keep all them boxes!

 

If you don't have the space to keep the box just go to your local friendly music store. They will usually be only too please to give you a box. It saves them having to dispose of it.

[jamman]

+1 , KL , my local shop will give me as many as i want. even though i a have a few in the house. another way to keep them is to flatten them out. saves a lot of space.

[Flight959]

Hi,

 

Try Robbie Gladwell's guitar surgery.. He was earmarked to be an authorised Gibson warranty/repair specialst. He's a great guy knows his stuff and he's not too far from the M25. Robbie used to work at Gibson Europe! Kick *** guitar player too! Google him.

 

Regards

[Ren]

Hi' date='

 

Try Robbie Gladwell's guitar surgery.. He was earmarked to be an authorised Gibson warranty/repair specialst. He's a great guy knows his stuff and he's not too far from the M25. Robbie used to work at Gibson Europe! Kick *** guitar player too! Google him.

 

Regards[/quote']

 

 

THanks for the tip, I'll check him out. But with my latest problems the guitar is only couple of months old and under warranty so has to go back to Gibson.

[Flight959]

THanks for the tip' date=' I'll check him out. But with my latest problems the guitar is only couple of months old and under warranty so has to go back to Gibson.[/quote']

 

Call him and see... He knows loads around warranty!

 

http://guitarsurgery.brinkster.net/default.aspx