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casino fret rattle


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the 15th fret on the bass E string on my new casino makes an annoying rattle which is only noticeable when unplugged but never the less very annoying.The shop tweeked it for me and it went for a few days then returned.I took it back, same thing but this time it returned after about 30 mins.Should i return it or is it acceptable to have the odd rattle?Like i say its not there when amplified

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