snookelputz Posted March 3, 2009 Share Posted March 3, 2009 Most corporations have all kinds of difficult requirements for warranty claims. They say it's to reduce the number of specious claims. I've seen reps go from one extreme (requiring all documentation) to the other (screw paperwork, just fix it). Mostly it depends on the latest word from HQ and varies with the size of the current Customer Service budget. Honda used to say that if it was within 12/12 of warranty and no obvious signs of abuse to just handle it, but Acura (wholly owned by Honda) required all claims to be completely within requirements. No safety issues with Gibson or other guitar manufacturers, so the attitude will totally reveal corporate attitude toward customer retention. Link to comment Share on other sites More sharing options...
timandbob Posted March 3, 2009 Share Posted March 3, 2009 Very nice, great deal. Looks fantastic. Link to comment Share on other sites More sharing options...
jo.schumi Posted March 3, 2009 Share Posted March 3, 2009 hey brianh, i know your feelings quite well: on the one hand you're extremely happy with the new guitar on the other hand how do you explain this to your wife. it happened to 3 weeks ago: a nice dot as well. but a lot of explanations .... Link to comment Share on other sites More sharing options...
TWANG Posted March 3, 2009 Share Posted March 3, 2009 ha ha ha your bench is neat and orderly. congrats on the new guitar.. looks good.. good deal.. TWANG Link to comment Share on other sites More sharing options...
charlie brown Posted March 3, 2009 Share Posted March 3, 2009 Charlie' date=' I believe you may be incorrect about the warranty. Gibson requires a copy of the original receipt for warranty claims. I know this because I used the warranty for my Dot. In the US, warranty registration is not a legal requirement. How much Gibson scrutinizes the receipt is unknown to me, though.[/quote'] Well, that's possible. But, I've had warranty work done, and they didn't even ask for the reciept. They just ran the serial number. It may depend on the Gibson Authorized vendor, that does the work? Maybe they don't even have "authorized repair services" anymore? It was years ago, that I had that work done, in Los Angeles...and, at the time, there were "Gibson" repair places, in all the major cities. But, maybe they don't do that, anymore? Sorry, If I was mistaken... CB Link to comment Share on other sites More sharing options...
brianh Posted March 3, 2009 Share Posted March 3, 2009 Peter, I'll let you know when I tell her; she hasn't noticed it yet (I think). Anyway, $150 ain't like I spent $6k on a vintage LP. But I do remember many times when she was wearing a new outfit or pair of shoes , and I said "when'd you get those?" She always has the same great answer: "These? I've had these since last year! What, you don't remember?" Link to comment Share on other sites More sharing options...
sledge57 Posted March 3, 2009 Share Posted March 3, 2009 Just hope yours doesn't find out like mine did. I bought that Wildkat yesterday (I'm out of town for work also) and this morning my credit card company called the house to "verify" the purchase. So at 9am I get a call and she's like and I'm like I think when I get home it'll be like But I'll still be Link to comment Share on other sites More sharing options...
davidg3333 Posted March 3, 2009 Share Posted March 3, 2009 Peter' date=' I'll let you know when I tell her; she hasn't noticed it yet (I think). Anyway, $150 ain't like I spent $6k on a vintage LP. But I do remember many times when she was wearing a new outfit or pair of shoes , and I said "when'd you get those?" She always has the same great answer: "These? I've had these since last [u']year[/u]! What, you don't remember?" Sounds all too familiar. Somehow clothes are always justified, but nothing else is. Congrats on a nice looking instrument. Link to comment Share on other sites More sharing options...
generation zero Posted March 3, 2009 Share Posted March 3, 2009 Just hope yours doesn't find out like mine did. I bought that Wildkat yesterday (I'm out of town for work also) and this morning my credit card company called the house to "verify" the purchase. So at 9am I get a call and she's like and I'm like I think when I get home it'll be like But I'll still be LOL... ID Theft Prevention pwned... Link to comment Share on other sites More sharing options...
Swoop Posted March 4, 2009 Share Posted March 4, 2009 How about a Cherry Red Dot with hardcase for $450NZ ($220US) is that a good deal? http://www.trademe.co.nz/Music-instruments/Instruments/Guitar-bass/Electric-guitars/auction-205992276.htm That or a Les Paul? Hard to decide. Link to comment Share on other sites More sharing options...
rowdy27 Posted March 4, 2009 Share Posted March 4, 2009 Change those ugly knobs to black or skulls or something.. Link to comment Share on other sites More sharing options...
brianh Posted March 4, 2009 Share Posted March 4, 2009 How about a Cherry Red Dot with hardcase for $450NZ ($220US) is that a good deal? http://www.trademe.co.nz/Music-instruments/Instruments/Guitar-bass/Electric-guitars/auction-205992276.htm That or a Les Paul? Hard to decide. Swoop, it depends. What condition is it in? Is it set up - straight neck, action low, intonation OK? Are the pots quiet and all electronics in good working order? Does it have a serial number? Is it stamped 2ND or USED (usually indented on the back of the headstock above the serial number - look carefully!) Those markings may be hard to see, and could have been disguised by a previous owner. They will have a negative affect on value, although the guitar may be perfectly usable. On the 2ND I just bought, the serial number was silkscreened on the back of the headstock, but not on the label inside the F-hole. There were 2 or 3 minor finish defects near the binding (see previously posted pics), but all else was in good shape. If the guitar checks out and has no major cosmetic defects, then $220 is a reasonable price. They go for $399 new without case in the US, and a decent (not stellar) hard case is around $100. The headstock pic on the website makes it appear to be first quality, but the picture is very blurry making the serial number illegible. Is this intentional? I would e-mail the owner and ask for a clear picture of the back of the headstock AND the paper label in the F-hole, make sure the #s match, and check them against Epi's serial number database (in case its stolen, a fake, etc.) Bottom line, do you like this style of guitar, or would you rather have a solid body? It's hard to make such choices on the web, much better if you can play before you buy. The necks on dts are kind of chunky, and you may not like it if you're used to Strats or Teles. If you get it, let us know what you think and post some pics for our edification. Goodonya, Link to comment Share on other sites More sharing options...
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