chris smith Posted April 30, 2009 Share Posted April 30, 2009 has anyone else had a problem with these guitars i just bought one only to get it and find out it has a lot of sharp fret ends and a warped neck Link to comment Share on other sites More sharing options...
stone1281734000 Posted May 1, 2009 Share Posted May 1, 2009 If you bought it new, you should have no problem exchanging it for another one. Link to comment Share on other sites More sharing options...
chris smith Posted May 1, 2009 Author Share Posted May 1, 2009 yep i think thats what i'm gona do i'm diabetic and dont need any more sores than i already have Link to comment Share on other sites More sharing options...
chris smith Posted May 7, 2009 Author Share Posted May 7, 2009 well tomorrow i should recieve my replacement pr-150 vs hopfully it's better than the last this was my first epiphone i've been wanting one for a long time then when i got one it was defective according to the local music shop it had a warped neck which was causing the frets to pop out and the saddle was un even in the bridge Link to comment Share on other sites More sharing options...
stone1281734000 Posted May 8, 2009 Share Posted May 8, 2009 Good luck on the replacement. Link to comment Share on other sites More sharing options...
chris smith Posted May 8, 2009 Author Share Posted May 8, 2009 yep i just got the shipping confirmation this morning so it will be here monday i also got another acoustic yesterday a stage one folk style body brand new for 50 bucks it's gona be my loaner / knock around guitar Link to comment Share on other sites More sharing options...
chris smith Posted May 11, 2009 Author Share Posted May 11, 2009 i just got the replacement pr-150 vs and i'm done with epiphone guitars this one buzzes worse than a swarm of mosquitos at a bbq in mid july Link to comment Share on other sites More sharing options...
jwalin Posted May 11, 2009 Share Posted May 11, 2009 Epiphone has some nice guitars. I hope you don't write off the whole brand based on your experience with a $100 mail order guitar. I like to play the model I buy, especially when it comes to acoustics. Link to comment Share on other sites More sharing options...
chris smith Posted May 11, 2009 Author Share Posted May 11, 2009 i've cooled down some now just hoped to have a problem free guitar the second time hell the first one should have been problem free i bought a cheaper one from a diffrent company and havent had any problems with it other than crappy strings i'm gona take this one to the music store tomorrow and see if i can get it ajusted if not i'll send it to epiphone for warranty work Link to comment Share on other sites More sharing options...
YerDugliness Posted May 11, 2009 Share Posted May 11, 2009 i'm gona take this one to the music store tomorrow and see if i can get it ajusted if not i'll send it to epiphone for warranty work Good luck with that.....within a few months of its arrival the bridge lifted on my Masterbilt AJ500RC, it was fully expected as that model has a terrible history of lifting bridges. I'm having it repaired privately---Gibson/Epi could not build it correctly the first time, I have no confidence that they could repair it correctly. Let us know how it turns out for you, please..... Dugly Link to comment Share on other sites More sharing options...
jwalin Posted May 12, 2009 Share Posted May 12, 2009 Good luck with that.....within a few months of its arrival the bridge lifted on my Masterbilt AJ500RC' date=' it was fully expected as that model has a terrible history of lifting bridges. I'm having it repaired privately---Gibson/Epi could not build it correctly the first time, I have no confidence that they could repair it correctly. Let us know how it turns out for you, please..... Dugly [/quote'] I really doubt it is going back to China to be repaired, so you would probably get a repair and service center in your country. They would likely do much higher quality work. My only issue with a new guitar was with a Takamine that I have since gotten rid of....I took it to a local store, he contacted Takamine and they let him do the repair under warranty.....worked out great. Don't know if Epi would do this, but seems worth a try. Link to comment Share on other sites More sharing options...
stone1281734000 Posted May 12, 2009 Share Posted May 12, 2009 i'm gona take this one to the music store tomorrow and see if i can get it ajusted if not i'll send it to epiphone for warranty work I wouldn't send it to Epi for warrranty work, I would just demand Epi replace it with a good one right out of the factory. It's Epiphone's responsibility to supply their customers with playable guitars. If customers stood their ground and kept returning and demanding replacements for defective guitars maybe Epi'd get their quality control together. I guess they count on a lot of people just not knowing any better. A brand new guitar shouldn't leave the factory in need of repair. Link to comment Share on other sites More sharing options...
chris smith Posted May 15, 2009 Author Share Posted May 15, 2009 i'm gona call them and see about getting it swapped out maybe the 3'rd time will be the charm Link to comment Share on other sites More sharing options...
jwalin Posted May 15, 2009 Share Posted May 15, 2009 Spend another $100 and get an AJ-200s. Link to comment Share on other sites More sharing options...
stone1281734000 Posted May 15, 2009 Share Posted May 15, 2009 Spend another $100 and get an AJ-200s. True. If Chris can afford the xtra $100. These are very nice. I have the AJ200sr. It's a solid top in vintage sunburst. I think they only make them in natural now, though. Link to comment Share on other sites More sharing options...
chris smith Posted May 15, 2009 Author Share Posted May 15, 2009 i cant afford to spend any more i was told by customer service it's a setup problem and not a warranty issue Link to comment Share on other sites More sharing options...
chris smith Posted May 19, 2009 Author Share Posted May 19, 2009 well it seems the nut is filed too low so i'm gona have a new nut piut on it beings epi dont want to honor there warranty Link to comment Share on other sites More sharing options...
jwalin Posted May 20, 2009 Share Posted May 20, 2009 Send it back to who you bought it from. They should send you a playable guitar. A guitar with a bad nut from the factory is not a playable guitar. I would want a full refund. Then go to a store and look at one in person to buy. It seems to me that it may be a setup issue like Epi claims, but that also falls under the 'defect in craftsmanship' of their warranty claims, especially on a BRAND NEW guitar. Shame on them....this kind of attitude on a low dollar guitar is what keeps new players away from the brand, or the instrument itself. Link to comment Share on other sites More sharing options...
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