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AJE

2010 LP Standard traditional pro

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recently purchased this piece at a guitar center. Fourth LP I have owned always happy with them. Guitar center performed a set-up. cannot tune the instrument. everything dissonant. Brought it in to a very reputable dealer here on Staten Island for a set-up. a slight improvement, but the instrument is very difficult to tune and doesn't stay in tune. Many important frets are just buzzes. It's possible the nut slots are too deep. Would Gibson possibly be helpful?

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GC will not replace. Even here in NYC it is hard to find instruments that play true, especially Gibson's. This is why people do not want to spend money. I guess I will have to deal with warranty stipulations.

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Traditional Pros have Grover locking "Tulip" tuners.

Similar to the Kidney Bean type shown on Grovers site:

 

http://www.grotro.com/Mainlockingroto.html

 

"ROTO-GRIP LOCKING ROTOMATICS

The newest addition to the Grover family, these locking machine heads utilize the famous 18:1 Rotomatic design with a thumb screw mechanism which locks the string into place. Insert the string through the post hole, wrap around once, then lock by tightening with the thumb screw."

 

502.jpg

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That neck has been plek'd, which I know is by no means an end-all to fret / nut woes, but it is better than what they sent out before! Gibson's have been notorious for poorly cut nuts, usually too high, but sometimes too low. The frets SHOULD be relatively level due to the recent manufacture and the Plek process......that being said, for the buzzing frets a proper setup with some relief in the neck and a reasonable string height should get you making beautiful music! About setup......From owning $100 - $3000 guitars I have learned one thing.....A guitar, ANY guitar, you have to be reasonable with your expectations, because more money doesn't mean lower action. :D Maybe I'm a heavy handed picker, but all of my guitars will buzz if I dig in. For your case, if nobody can set the guitar up to play right, then there is a problem, and if it is brand new, Guitar Center should take it back - no questions asked! If you like the guitar in the respect to it's tone and the feel of this particular neck, then it might be worth it to you to let a GOOD repairman/luthier make a new nut, replace the tuners and set it up right! :D Good luck ! Hope someone gets you back up and rockin' soon!

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What a mistake. Guitar center will not honor warranty because Mandolin Bros performed a set-up. I'm going to have a new nut installed and replace these "locking" tuners. If that doesn't help it's ebay time the instrument is mint condition.

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What a mistake. Guitar center will not honor warranty because Mandolin Bros performed a set-up. I'm going to have a new nut installed and replace these "locking" tuners. If that doesn't help it's ebay time the instrument is mint condition.

 

How would GC know anyone did a setup on it?

 

Sumpin's not right with this story.dry.gif

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Man,sorry to hear about such a disappointing situation.I guess that I should feel fortunate that my new Tradional Plus plays,sounds and stays in tune so well.

 

 

 

 

 

Ed

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How would GC know anyone did a setup on it?

 

Sumpin's not right with this story.dry.gif

 

Simple, I told them (GC) about it. The piece has been on a stand ever since. I don't care about the money, just want to make it playable or get rid of it.

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Guitar center performed a set-up. cannot tune the instrument. everything dissonant. Brought it in to a very reputable dealer here on Staten Island for a set-up.

Guitar center will not honor warranty because Mandolin Bros performed a set-up.

 

Err...so Guitar Center did a setup? Or was it Mandolin Bros? If Guitar Center set it up first surely they are to blame?

 

How did it play before anyone "messed" with it? Eg out of the factory with the Gibson setup? Not all luthiers are created equal..if it aint broke, don't fix it..

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That neck has been plek'd, which I know is by no means an end-all to fret / nut woes, but it is better than what they sent out before!

 

 

Thats debatable!

 

I digress..

 

You need to start working up the old ladder. Talk to the store Manager and be firm. They sold you a lemon and its their responsibility to fix it or replace it.

Having someone other then GC try to setup the guitar doesn't void any warranties! Especially if GC tried and failed!

 

Call your local BBB. Make a formal complaint. You would be amazed how this can help. Get ahold of the GC Regional Manager. Flood them with letters.

 

Whatever you do, DON'T GIVE IN and DON'T GIVE UP!

Hell, I'd even go as far as to stand in front of their store with a sign telling everyone who goes in that they won't honor warranties!

 

Throwing it on eBay will only screw some innocent buyer and probably cause you more headache's then its worth.

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Before u replace the nut and tuners.....give those fresh strings a stretch, (you may already know how to do this or have done this before) anyway, after I put on a new set of strings il bring the guitar to tune and lightly pull each string up away from the fret board at the 12th fret, now the tuning will be flat, re-tune the guitar back to pitch then heavily strum chords, do some bends around the fret board etc., check the tuning, if its out of tune repeat the process until it stays in tune. I usually repeat the process twice until my strings settle... and buzzing? if your action is low it is going to buzz a bit, if you can hear the buzz through your amp then there is an issue. Break that thing in man, play the **** out of it!

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