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Robot Powerhead Tuner Replacement


skiptripmusic

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The A-string powerhead tuner on my LP Studio Robot makes a noise, but it does not move. I contacted Tronical, and read the forums, yet removing the powerhead and cleaning the contacts failed to resolve the issue.

 

I need a replacement part.

 

I just called Gibson. The fellow I talked to told me that Gibson had the replacement part, but that he had no way to sell it to me over the phone. Instead, I'd have to wait about "2 weeks" until said replacement powerheads are available for purchase at the Gibson online store:

 

http://store.gibson.com/Products/Robot-Parts/Generation-1-%28Robot%29.aspx

 

Does that sound right to you all? Does "two weeks" really mean "two weeks," or am I going to be playing a Robot that tunes everything but the A-string in perpetuity?

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The A-string powerhead tuner on my LP Studio Robot makes a noise, but it does not move. I contacted Tronical, and read the forums, yet removing the powerhead and cleaning the contacts failed to resolve the issue.

 

I need a replacement part.

 

I just called Gibson. The fellow I talked to told me that Gibson had the replacement part, but that he had no way to sell it to me over the phone. Instead, I'd have to wait about "2 weeks" until said replacement powerheads are available for purchase at the Gibson online store:

 

http://store.gibson.com/Products/Robot-Parts/Generation-1-%28Robot%29.aspx

 

Does that sound right to you all? Does "two weeks" really mean "two weeks," or am I going to be playing a Robot that tunes everything but the A-string in perpetuity?

 

I recommend that you find the nearest authorized Gibson service center at http://www.gibson.com/en-us/Support/WarrantyServiceInformation/

 

Ask them to order the replacement tuner from Gibson for you; chances are they can get it faster and at a lower cost. Or, you can take your chances and buy one on eBay. I've had poor luck with that - a lot of scammers selling broken tuners.

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  • 3 weeks later...

Thank you, Guitar Builder. It has taken a few weeks and some legwork, but Ed Clark Guitars in NY was willing to help me order a replacement Robot powerhead tuner. I should have it in hand later this week, and it looks like Gibson will cover it under warranty.

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