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So... is this normal?


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Does anyone else have experience with this on the back of their new Gibson? It looks like a deep fissure and not a crack. Just looks like poor quality workmanship. It's a new Hummingbird Pro I purchased online.

 

photo-5.jpg

 

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http://i115.photobucket.com/albums/n293/jimstephenschilling/photo-5.jpg

 

http://i115.photobucket.com/albums/n293/jimstephenschilling/photo-4.jpg

 

http://i115.photobucket.com/albums/n293/jimstephenschilling/photo-6.jpg

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Nope, that's not normal. Can't believe it left Bozeman like that.

 

How dry is the guitar's environment?

 

It was purchased from a online guitar retailer. I'm hesitant to say the name of the company due to the current negotiation of the guit and how to move fwd. I may post the name of the online retailer if they do not make this right. I was "new" but not brand new. The guit was return 2months after a trade in. I looks new beside the fissure. Probably the best sounding guit i have compared to my other >$2000 guitars.

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Not normal at all. If you're dealing with MF (or any of it's warehouse clones) and they had it listed as a used level 1, you should be able to negotiate a fair price reduction or get a full credit return of the guitar including shipping. I've had very good luck with them on used items, but their grading can vary from instrument to instrument, so sometimes you have to call them up if they graded it higher than warranted. Every time I've had to do this, the outcome has been satisfactory. Level 1 should basically be unmarked. Level two can have some pick scratches, a minor finish check, or a small dimple in the finish (like an input jack missing the mark). Your guitar as it stands should at least be a level two, imho.

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I'm actually really confused now. I'm hearing from acousticforum.com that it is normal, and here that is not normal. I would like to know from the experts. I love the sound of this axe, I mean, I love my martin and taylor but wow this this really really makes me smile. But I don't want a defect or a damaged good. I think I be better off being safe than having a guitar that could potentially have a catastrophic failure. Thank you for those who's knowledge into this matter is far beyond mine.

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I'm actually really confused now. I'm hearing from acousticforum.com that it is normal, and here that is not normal. I would like to know from the experts. I love the sound of this axe, I mean, I love my martin and taylor but wow this this really really makes me smile. But I don't want a defect or a damaged good. I think I be better off being safe than having a guitar that could potentially have a catastrophic failure. Thank you for those who's knowledge into this matter is far beyond mine.

Your guitar has a two piece back. The two pieces are joined by a glue joint down the center. From time to time the nitro will,for want of a better term,"sink". As the lacquer dries it shrinks a bit and yours has sunk into the center seam a bit. It never left Gibson this way. It's just doing what some guitars do from time to time with this finish process. The back is not coming apart. The other forum has good folks on it as they are seeing this as no problem and it isn't. It just looks a little scary. It's not and it can be filled with lacquer rather easily. Since you are not the original owner Gibson will not do the fill for you so you have a decision to make. I'd ask for a substantial discount and you will probably get it. Then in a couple of years after the lacquer has settled down you can get it filled for a very nominal charge.

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The back of the guitar is book matched just like the top of the guitar is. So yes it is a 2 piece back and not a one piece back. What is happening there can happen when the wood is expanding or contracting it moves and the glue does not as it is a harder material. I will call it a Lacquer sink, on the seam can go both ways down as it is on your guitar or up like a little ridge. I would proceed with where you bought the guitar and see if they can cut you a bit of a break. If the lacquer is actually broken or cracked then you may have a crack, but if it is still sealed there is no structural problem. If you like how it sounds enjoy the guitar and play the heck out of it.

If you have further questions feel free to PM me or email me at jeremy.morton@gibson.com

All the best

Jeremy Morton

Product Specialist

Gibson Montana

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Most of the dreadnought size guitars have two peace backs. My j45 has the same issue on upper bout. Mine is not as severe or as long as yours. It is not noticeable until held in the light. I cannot fell any indentation when I run my figure nail and tip over it. I have had the guitar for a year and half and have had no problems, nor do I anticipate any. It was scary and disappointing at first but I never even think about it anymore. Should yours have left the factory and would it affect resale value are good questions.

 

 

chasAK

 

 

ps Great to see the Gibson Montana people paying attention!!

 

 

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...... I would proceed with where you bought the guitar and see if they can cut you a bit of a break. .....

All the best

Jeremy Morton

Product Specialist

Gibson Montana

 

Cheers Jeremy.

 

Good to see you out on the forum again. [thumbup]

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As I mentioned in post #4, it would be worth your while to try to negotiate a sweetheart deal from the retailer if you like this guitar. I would ask for at least 30% off the normal selling price, or you can go with what seems fair to you. If they say no, ship it back. This is a guitar they've now sold & shipped twice, and they most likely won't want to mess with it a third time. You've got the guitar in your hands and it was misrepresented to you. I think you're holding all the cards here. If this baby sold for $2000, 30% would put it at $1400. Would that make it work for you? I recently realized an $800 savings on a guitar selling for $2500 after doing some calm and reasoned negotiating, so it really could prove to be a worthwhile effort. One final note: make sure it's agreed that you'll retain your return rights for the normal duration.

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Your guitar has a two piece back. The two pieces are joined by a glue joint down the center. From time to time the nitro will,for want of a better term,"sink". As the lacquer dries it shrinks a bit and yours has sunk into the center seam a bit. It never left Gibson this way. It's just doing what some guitars do from time to time with this finish process. The back is not coming apart. The other forum has good folks on it as they are seeing this as no problem and it isn't. It just looks a little scary. It's not and it can be filled with lacquer rather easily. Since you are not the original owner Gibson will not do the fill for you so you have a decision to make. I'd ask for a substantial discount and you will probably get it. Then in a couple of years after the lacquer has settled down you can get it filled for a very nominal charge.

I agree with Hogeye on this. If you really like the tone and playability....keep it and negotiate a discount with the dealer. It is not 'ideal' but **** happens with wood and finishes... If it don,t crack....in 30 years you won,t know the difference!

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Nope, that's not normal. Can't believe it left Bozeman like that.

 

How dry is the guitar's environment?

 

 

not sure if you are saying you are disappointed by Bozeman, or honestly saying it is not their fault.... i would like to point out that there is no way to know it left Bozeman like this. could have happened in shipping to the dealer, at the store, or on it's way to the customer.

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not sure if you are saying you are disappointed by Bozeman, or honestly saying it is not their fault.... i would like to point out that there is no way to know it left Bozeman like this. could have happened in shipping to the dealer, at the store, or on it's way to the customer.

 

More carefully worded so as to not be understood in the exact opposite of the intended meaning - - I can't believe that guitar would've been allowed to ship out of the Bozeman facility if someone knew it looked like that.

 

Even more carefully worded - - The Bozeman facility would never ship a guitar looking like that.

 

I totally agree with your point about where the sink happened.

 

 

BTW - - I thought the second line of my cited post made it clear the sink might have been due to shrinkage after leaving the factory.

 

 

Nope, that's not normal. Can't believe it left Bozeman like that.

 

How dry is the guitar's environment?

 

And if that didn't make it clear, my follow up post (cited below) is referring to the statement the OP made that the guitar arrived in that condition, but the guitar was previously purchased by someone and returned 2 months later to the online retailer. Then the OP purchased it and received the shipment arrival from the online retailer -

 

So it a arrived in that condition.

 

Returned to stock. . . . Say no more. . . . <_<

 

Modoc - - I hope this clears the unsureness of I wrote.

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Thanks everyone, and I mean everyone for their shared knowledge. I Initially planned on sending it back. I was literally packing it up when I decided to play "Every Rose has it's Thorn". And I came to realize I love the sound of my Gibson too much. LoL, I guess the guitar was actually playing me. I called up the the guitar shop and they agreed to refund me "enough" for me to keep it. Truth be told, I probably would have kept it if they offered me coupons to McDonald's. I'm actually relieved and also glad tht it wasn't the fault of Gibson. I have a soft spot for USA made products and glad to hear tht the proud tradition of Gibson is still represented in their "modern" instruments. The fault of the fissure stands to be the fault of the guitar shop and they have in my opinion, made right of the whole situation. Now if I can find someone who can make this thing show room ready again... But I suppose tht is another thread.

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I have a guitar or two with a little ridge showing at the back seam in the right light. I never thought much about it. Probably a collector would reject that. Mine are all players, with scratches on the face from abandoned playing, dings, chips, you name it.

 

Wow sounds like the guitar has bewitched you. I know how that is. Recently I've been totally besotted with my J-185. Splendid tone. Cup of tea steaming nearby, afternoon light slanting in the window, lovely old-looking burst and cream bindings..

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Thanks everyone, and I mean everyone for their shared knowledge. I Initially planned on sending it back. I was literally packing it up when I decided to play "Every Rose has it's Thorn". And I came to realize I love the sound of my Gibson too much. LoL, I guess the guitar was actually playing me. I called up the the guitar shop and they agreed to refund me "enough" for me to keep it. Truth be told, I probably would have kept it if they offered me coupons to McDonald's. I'm actually relieved and also glad tht it wasn't the fault of Gibson. I have a soft spot for USA made products and glad to hear tht the proud tradition of Gibson is still represented in their "modern" instruments. The fault of the fissure stands to be the fault of the guitar shop and they have in my opinion, made right of the whole situation. Now if I can find someone who can make this thing show room ready again... But I suppose tht is another thread.

Glad the dealer worked with you on this and glad you found "your" guitar. Play it for a couple of years and the lacquer will settle down. Any good repair guy can fill it in. Music Villa here in Bozeman has a wizard on staff that can help. When he's done you will never be able to see the touch-up.

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