Glen Campbell Posted February 3, 2012 Share Posted February 3, 2012 I took mine back to Guitar Center last night and they immediately issued a credit and ordered me a new one. If that one has problems, I may try a different USB cable. However, I had tried three different uSB cables with the first one, and none of them worked, though they all worked fine with other devices. Seems to be a mechanical problem with the actual connection inside the USB port on the guitar. Ok, here's my follow up. The second Ultra-III arrived today, and the USB worked perfectly. Unfortunately, when I got it home, I discovered that the bridge pickup was bleeding over and you couldn't silence it, even with the bridge tuner/mute button or the volume control or the toggle switch. So I took it back to Guitar Center and those poor fellows issued another credit and I went ahead and got the Gibson studio model. Frankly, I'm concerned that the manufacturing standards of Epiphone are not up to the technical complexity of the Ultra-III, especially since reading other reports of problems here and elsewhere on the web. Link to comment Share on other sites More sharing options...
Rick Reszler Posted February 6, 2012 Share Posted February 6, 2012 I bought an Ultra III yesterday and have been having a dickens of a time trying to get the USB to work at all. In my case, however, it appears that the USB port on the guitar has been damaged; if I wiggle the USB cable around a bit, there are certain points where it "catches" and I can hear sounds. The rest of the time, it's dead silent. I'll probably return it to Guitar Center tomorrow. I just got mine from Zzounds last week and it has the same issue, started the RMA process yesterday just waiting for the call from Zzounds. I really don't want to be without my LP I really love everything about it! The only trouble with mine is the USB it gets power but will not show up as a device and get's driver failed on every computer I have tried. Link to comment Share on other sites More sharing options...
Rick Reszler Posted February 12, 2012 Share Posted February 12, 2012 I just got mine from Zzounds last week and it has the same issue, started the RMA process yesterday just waiting for the call from Zzounds. I really don't want to be without my LP I really love everything about it! The only trouble with mine is the USB it gets power but will not show up as a device and get's driver failed on every computer I have tried. I got my replacement today and everything is working great and no buzz. Doing the RA with Zzounds was painless and quick we did a normal ground shipping exchange in 4 days. Rock On! Link to comment Share on other sites More sharing options...
RaSTuS Posted February 12, 2012 Share Posted February 12, 2012 I got my replacement today and everything is working great and no buzz. Doing the RA with Zzounds was painless and quick we did a normal ground shipping exchange in 4 days. Rock On! Whoo Hoo, glad to see someone got one without any issues, good for you Rick, I hope you enjoy it mate, HNGD. Link to comment Share on other sites More sharing options...
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