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ksdaddy

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Posted

Bought a guitar and amp from a guy in Pennsylvania. He shipped it via FedEx to me in Maine. The scheduled delivery date was January 5th.

 

It's currently in transit to North Salt Lake, Utah.

Posted

Perhaps it's not Fed EXs fault.

Maybe the guy you bought it from put the wrong address on it.

 

At any rate, that really sucks that you have to wait longer now. [thumbdn]

Posted

fed ex has been a little off thier game as of late....did you see the video of the delivery driver throwing the package over the wall. i think it was a computer. i usually get most deliveries from ups. the drivers in my area are cool.

Posted

That's why I named them "FedExcrement" the other worthless "Brown" delivery company.

 

We need a better competitor to come in.

Yeah, I know the statistics of successfull deliveries to those with problems, but I'm tired of the problems always happening to me out of my distribution centers.

 

LOL! I feel your pain.

Posted

Nope, destination "Caribou, ME 04736".

 

 

that's just dumb, I understand Maine is a big state, I did grow up there, but seriously? Fed Ex doesn't have GPS? Google maps maybe?

The Dakotas are WAY off from Caribou.....

[thumbdn]

Posted

It's what's. Called a missload. It was accidentally loaded on to the wrong truck and sent to the wrong hub. They will correct the mistake and send it back.

Posted

It's what's. Called a missload. It was accidentally loaded on to the wrong truck and sent to the wrong hub. They will correct the mistake and send it back.

 

doesn't make it any less dumb in my book.

 

 

[flapper]

Posted

It's what's. Called a missload. It was accidentally loaded on to the wrong truck and sent to the wrong hub. They will correct the mistake and send it back.

 

The problem with this is the extra time required to ship it back and get it to the destination it was supposed to go to in the first place. This extra wasted time results in Customer = msp_cursing.gif

Posted

that's just dumb, I understand Maine is a big state, I did grow up there, but seriously? Fed Ex doesn't have GPS? Google maps maybe?

The Dakotas are WAY off from Caribou.....

[thumbdn]

 

That could be the problem. GPS IS fallible. My son ordered a computer part to be delivered to our home when he was still in our nest. After two days, the FedEx guy said they couldn't find the address. On the third day, he called FedEx and said to have the driver call him on his cell phone when he got to town. We live in a village of 133 homes, 18 dogs, and one, count it one stop light. So, next a.m. the FedEx driver called and said, "There is no such address. Where are you?" My son walked out our front door, into the street and said, "Turn around. I'm one block behind you." my son waved.

 

My wife was to be the recipient of a vase of flowers from her sister from Arkansas. Twice FTD 'delivered' the flowers. None were delivered to our home, my wife was home both days. FTD said, "It's not our fault you gave us a bad address." and kept my wife's sister's money. On a hunch, my wife went exactly one block east to the 'other side of town' Sure enough one of the folks over there had received a couple deliveries of roses, but didn't know who sent them. [cursing]

 

Upon investigation I looked up my own address on Mapquest. I had done it years before and the pin was placed fairly close to my drive way. This time, it directed me exactly 1 block east to what would be an alley if there was an alley.

 

Further investigation revealed that Mapquest like objects and all GPS systems all feed off just two databases which the user never sees. Everything else is glitz and glamor. The solution was for me to contact both these services and, literally draw them a picture of where my house should be showing up. It took about 11 months to get it straightened out.

 

Here again folks like FedEx and FTD, use fancy dancy technology to 'improve' service and assume that the information they show on their BlueBerries is infallibly correct. You know,... I worked a home delivery service job once. You'd think if a driver had been out to an address 3, count them THREE times, he'd get his nose out of his electronic device and LOOK AROUND! The most common error in home delivery is getting compass points mixed up.

 

 

My brother was in the desert south west, Arizona or New Mexico. He used his GPS device to navigate. He plugged in an address to a restaurant and followed the directions implicitly. By the time his tires left the pavement and was rumbling across gravels, he decided something was amiss. He got out a paper map and found the place. The restaurant he was looking for was on Santa Fe Street. Studying the paper map after finishing his meal, he figured out where Tom-Tom had sent him. He was sent down the historic, no longer used Santa Fe Trail! [laugh]

Posted

Bought a guitar and amp from a guy in Pennsylvania. He shipped it via FedEx to me in Maine. The scheduled delivery date was January 5th.

 

It's currently in transit to North Salt Lake, Utah.

 

 

Oh my gosh it happened to you too!

We were supposed to get a case of wine for Christmas and it went to Sacramento, CA twice, Portland, Or and Redburg, Id.

WTF?

I've heard other similar journeys lately.

Posted

I can beat that! My address is on "Chestnut Street" in our city, which is, by the way, the county seat (political center). Our mail has been going to Chestnut Street in a neighboring city (same county) even though the house number does not exist in the neighboring city. The neighboring city is half the size of our city and only five miles away (technically it's considered a "village"). But the US Postal Service still can't figure that out! WTF!?!? Repeated complaints have proven fruitless.

 

Does no one pay attention to the details anymore?

Posted

I understand, I live just out side of Boston on a private way, behind my in-laws. I have started putting "Behind " their address.

this was shortly after the USPS tried to deliver a pedal I had ordered, saying the address didn't exist.

Here is the kicker, i literally live three blocks from the post office.

My address IS on Google maps, Ect.

heck even my phone places me accurately on gps when I am out on the porch.

 

And the one time they did mis-deliver to my house from a similar address at the start of the street I live off,

It was the folks down the street Naturalization papers from the Govt.

So It still doesn't make it any less dumb....

 

[lol]

Posted

doesn't make it any less dumb in my book.

 

 

[flapper]

 

Oh it's aggravating as hell. UPS Did that to me a while back but once you see how their operation works it's not hard to understand how one knucklehead failing to check the package before it's loaded can send your package to the other side of the country by loading it in the wrong truck.

Posted

FedEx ships millions of boxes a day. Can you count to a million? Problems are going to happen, they are expected.

The funny part is people expect everything to be dandy.

Posted

FedEx ships millions of boxes a day. Can you count to a million? Problems are going to happen, they are expected.

The funny part is people expect everything to be dandy.

 

Oh I know I deal with them and UPS almost every day at work.

My favorite is when I get box 3 of 3 but not 1 and 2 until days later....

[cursing]

Posted

Purolator is not much better.

 

They delivered a box of computer parts to my place just before they whole FedEx tossing the computer monitor over the fence incident.

 

3 issues - 1) the guy didn't even wait for me to answer the door. within 30 seconds of ringing the doorbell he was across the street and in his truck with the package sitting on my front step. 2)had I not been home, it started to rain about an hour later and my computer parts would have been soggy. 3) did I mention he left the box on my front step...did I mention my front step is 3 paces from the sidewalk where ANYONE could have snagged my package, labeled from TigerDirect for customs purposes as COMPUTER PARTS.

Posted

Fed-Ex has something going on last Thursday at 9pm my doorbell rang I went and opened the door and it was a fed-ex guy. I was shocked and said dang your delivering late? poor guy said yep when they load our truck we have to deliver everything on it and my truck was stuffed with IPODs each requiring a signature. I had forgotten that Apple had done a recall on first gen nano's because of a battery issues. I had sent one back 3-4 months ago and they shipped a brand new one out to me and apparently a lot of others. this poor guy was on his 14th hour. I filled his travel coffee cup and wished him luck since he had about a dozen more.

Posted

Purolator is not much better.

 

They delivered a box of computer parts to my place just before they whole FedEx tossing the computer monitor over the fence incident.

 

3 issues - 1) the guy didn't even wait for me to answer the door. within 30 seconds of ringing the doorbell he was across the street and in his truck with the package sitting on my front step. 2)had I not been home, it started to rain about an hour later and my computer parts would have been soggy. 3) did I mention he left the box on my front step...did I mention my front step is 3 paces from the sidewalk where ANYONE could have snagged my package, labeled from TigerDirect for customs purposes as COMPUTER PARTS.

 

 

yeah if you ever sign a release to leave a package it's on file FOREVER. and if there's no requirement for a signature they drop it and run, hell half the time the only reason I know UPS delivered something is because my dog barks.

Posted

yeah if you ever sign a release to leave a package it's on file FOREVER. and if there's no requirement for a signature they drop it and run, hell half the time the only reason I know UPS delivered something is because my dog barks.

 

 

That's the thing, I never signed any release to just drop the package at the door without a signature. In the past I've always had to wait a few days for them to try again and pickup at the depot if they didn't catch me at home a second time. The guy just wasn't doing his job. I emailed Purolator to complain and was told he could have been in a lot of trouble if I was able to provide the tracking number for them. Problem was, the box was originally shipped by UPS and somewhere along the way handed off to Purolator and I couldn't find their Purolator tracking number.

Posted

I do blame GPS and other various "labor saving technologies," but also people who don't care because they feel as if they're just a cog in a machine. Around here most of the delivery folks do care, but that's because they tend to get smiles from customers...

 

I can't forget though that when we lived in Wyoming I could have walked to my folks house in South Dakota faster than they could get a Christmas card; a payment once was sent back a couple months late with a note it had been found ripped on Salt Lake City's post office sorting floor... the hole in a guitar case from FedEx...

 

m

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