Macmutt Posted February 15, 2012 Posted February 15, 2012 Hey guys Yup i bought a new Les Paul classic from Guitar Center and it shows up with the plastic border around the pickup broken at the set screw, so when you slightly touched that side of the pickup it sank down into the chamber where the set screw went into the plastic. If that wasn't bad enough there was a 3-inch scratch through the clear coat along the side of the guitar by the jack. Believe me if it were only the plastic ring around the pickup i would've replaced it, no problem, but once i spotted that scratch, i knew i had to return it for a replacement. Hey i guess these things happen, just stinks when it happens to you, ya' know, oh well at least my replacement has already been shipped and should be here in a few days, hopefully they'll be no damage, scratches or blemishes on this one.
davidl Posted February 15, 2012 Posted February 15, 2012 Heartbreaking. I hope the next one comes in just how you want it. Dave
JM2112 Posted February 15, 2012 Posted February 15, 2012 That's too bad. I hope the next one is exactly as it should be. I always try to pick up something that is expensive and/or on the fragile side at the store so I can give it a good look over rather than have it sent to my house. I know not everyone has a Guitar Center or music store within easy driving distance to do this. The less time the guitar spends in the hands of the shipper the better off it is. Good luck with the next one!!! BTW, post some pics if it's a keeper!!!!
Blackflag Posted February 15, 2012 Posted February 15, 2012 At least it wasn't the dreaded broken headstock that you always hear about. That sounds pretty minor. You should send me that one after they send you a new one.
charlie brown Posted February 15, 2012 Posted February 15, 2012 Sounds to me, like GC sent you a "Floor Model/Demo!" Those aren't the types of things you normally see, with "shipping" damage! Especially, inside a case! Glad you sent it back! Hopefully the next one, will be NEW, and pristine! And, just FYI, for your next on-line purchase...one word..."Sweetwater!" CB
Dg77 Posted February 15, 2012 Posted February 15, 2012 Don't give up....mine came with damaged fretboard that shouldn't have passed qc. Returned and go a new one that is perfect.
drew365 Posted February 16, 2012 Posted February 16, 2012 Last year my new Am Dlx Strat came in it's case, in a factory box, and it had about a 1" gouge in the finish at an edge. AMS replaced it no problem, but I was so pissed off at who ever had done the damage. It appeared the factory box had been opened and resealed, so someone at a warehouse must have decided to be Jimi.
FennRx Posted February 16, 2012 Posted February 16, 2012 unless you get some sort of deal of the century, stay away from GC/MF/AMS. They all suck.
Bender 4 Life Posted February 16, 2012 Posted February 16, 2012 had that "sick" feeling before myself......yep, it sux! i'm w/C.B. on Sweetwater....never gotten a dud from them, they inspect them & set them up before shipping, for the same price as MF/GC that just tosses a box from 1 truck to another. i hope the replacement is as nice as the 1st one should have been!
Macmutt Posted February 17, 2012 Author Posted February 17, 2012 That's too bad. I hope the next one is exactly as it should be. I always try to pick up something that is expensive and/or on the fragile side at the store so I can give it a good look over rather than have it sent to my house. I know not everyone has a Guitar Center or music store within easy driving distance to do this. The less time the guitar spends in the hands of the shipper the better off it is. Good luck with the next one!!! BTW, post some pics if it's a keeper!!!! I would have checked one at Guitar center's store but they didn't have any in there warehouse, and i don't buy new guitars off the wall. If i'm paying that much money, i'm not getting a guitar that people played 100-times and marked up with nicks and scratches. Besides this one is coming from Guitar Center's storage facility in Lenexa Kansas, thats where they ship from when ordering either online or through the store.
charlie brown Posted February 20, 2012 Posted February 20, 2012 Another great "smaller/family" dealer, is E.M. Shorts (AKA Wichita Band & Instrument Co.) They have a good "Internet" business, as well. CB
Vega1 Posted February 20, 2012 Posted February 20, 2012 i don't buy new guitars off the wall. Interesting, that's the *only* way I'd buy a new guitar personally. I would never buy one I haven't checked out personally to make sure it plays well and I'm happy with it from top to bottom, finish to sound. After shopping for Les Pauls it was amazing to me how different two guitars of the exact same model can feel and play. I see where your coming from though, there was more than one I put back due to issues from being on the floor. Anyway, hope the next comes in perfect shape.
a7d7e7 Posted February 20, 2012 Posted February 20, 2012 Sorry to hear that, Macmutt. I too, hope your next one arrives in pristine condition. I went shopping at a GC just yesterday, a Sunday, and the place was PACKED with people. The sales people were handing out guitars left and right and people were playing them full blast. It was a crazy place because one guy is trying to play Hendrix, 5 feet away another guy is blasting Rush and 5 feet away from him is another guy playing Stevie Ray Vaughn. How it's possible to hear how good a guitar sounds among all that is beyond me. Another concern is with all these people playing the guitars on the wall, week in and week out, they really should be considered used.
Macmutt Posted February 21, 2012 Author Posted February 21, 2012 Well my new Midnight Manhattan Blue Burst Gibson Les Paul Classic has arrived, and it is PERFECT....i thoroughly went over the guitar and everything is in mint looking and sounding condition.....i couldn't be happier. As soon as i get a chance i'll post some pics.
charlie brown Posted February 21, 2012 Posted February 21, 2012 Well my new Midnight Manhattan Blue Burst Gibson Les Paul Classic has arrived, and it is PERFECT....i thoroughly went over the guitar and everything is in mint looking and sounding condition.....i couldn't be happier. As soon as i get a chance i'll post some pics. Excellent! Glad it worked out well! CB
JohnnyRingo Posted February 22, 2012 Posted February 22, 2012 Glad it worked out and hope you enjoy it. Although I have heard of many such problems similar to yours about Guitar Center it does seem like they take care of it without too much hassle,for the most part anyway.I'm not really counting the time you have to wait around for shipping as a hassle cause I see that as more of a hellish torture that can only end like it did in your case.\:D/
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