JPetrucelli Posted May 2, 2012 Author Posted May 2, 2012 Hmmm I did notice some of these marks on my lp trad plus I got in feb or march. It's on the side of the body at the bottom cutout, like above pics show. Buffed most of it out with a soft cloth without any cleaner. I have no clue what it's from. It almost looked like a slight imperfection in the finish. Didn't really bother me much though. Did the 3m finesse stuff work for you JP? Yes, the 3M Finesse-it II works like a champ on any nitro finish. One of my buddies who is into refinishing old juke boxes and furniture turned me on to it years ago. Just a little bit, a nice clean lint free cloth and light pressure and it’s like magic. Your absolutely correct, the marks make no difference to playability but they just bug me for some reason.
JPetrucelli Posted May 2, 2012 Author Posted May 2, 2012 Pics of mine aren't the best, but you get the idea.... Check out the pix I posted. Look just like yours. Did you notice this from date of purchase?
WishIStillHadThatOne Posted May 2, 2012 Posted May 2, 2012 Mine is the same way. I played a classic plus when i got my cc and it was the same way.
JDK Posted May 2, 2012 Posted May 2, 2012 Check out the pix I posted. Look just like yours. Did you notice this from date of purchase? I noticed right away when I originally took the guitar out of the case.
JPetrucelli Posted May 3, 2012 Author Posted May 3, 2012 Here are some pix after a pea size drop of 3M Finesse-it II on a clean cloth and a little light to medium pressure. No more marks!
Dg77 Posted May 3, 2012 Posted May 3, 2012 Here are some pix after a pea size drop of 3M Finesse-it II on a clean cloth and a little light to medium pressure. No more marks! Nice, gotta get some of that
JPetrucelli Posted May 3, 2012 Author Posted May 3, 2012 Nice, gotta get some of that Definitely. It’s like $15 on Amazon or check your local auto parts store, they may have it. Afterwards just put on your normal guitar polish and your all set.
Dynabyte Posted May 3, 2012 Posted May 3, 2012 For what it's worth, I was told that the lines were caused by burn from the buffing wheel. There have been several LPs at my local GC with the issue. Some were minor, some were pretty significant.
Work in Progress Posted May 3, 2012 Posted May 3, 2012 For what it's worth, I was told that the lines were caused by burn from the buffing wheel. There have been several LPs at my local GC with the issue. Some were minor, some were pretty significant. My understanding is that the buffing wheel is a manual job and not a machine. So why would these same two spots appear on every guitar? I'd expect to see similar spots on other parts of the guitar. Edit: I realize the buffing wheel is a machine but I meant that a worker actually "dances" with the guitar on the wheel. As opposed to the guitar being on the assembly line getting buffed without a human touching it.
JPetrucelli Posted May 3, 2012 Author Posted May 3, 2012 My understanding is that the buffing wheel is a manual job and not a machine. So why would these same two spots appear on every guitar? I'd expect to see similar spots on other parts of the guitar. Edit: I realize the buffing wheel is a machine but I meant that a worker actually "dances" with the guitar on the wheel. As opposed to the guitar being on the assembly line getting buffed without a human touching it. I agree with Work in Progress. It just seems too predictable to be a human error. I personally have gotten two guitars with the same exact marks in the same exact spot, and apparently this has been going on for quite some time. If it’s a noob on the buffing wheel, you would think that these marks would be in different locations on the guitar. I have (want) to believe that on a $2000+ guitar, the Gibson QA people are going to notice this and kick it back…..
Rewddawg Posted May 3, 2012 Posted May 3, 2012 I agree with Work in Progress. It just seems too predictable to be a human error. I personally have gotten two guitars with the same exact marks in the same exact spot, and apparently this has been going on for quite some time. If it’s a noob on the buffing wheel, you would think that these marks would be in different locations on the guitar. I have (want) to believe that on a $2000+ guitar, the Gibson QA people are going to notice this and kick it back….. Unless it is the same person making the same mistake over and over and not being called out on his craftmanship or not caring?
JPetrucelli Posted May 3, 2012 Author Posted May 3, 2012 Unless it is the same person making the same mistake over and over and not being called out on his craftmanship or not caring? I have to believe that the Gibson QA engineers are better than that especially on the higher end products. Of course, I could be wrong!
Work in Progress Posted May 3, 2012 Posted May 3, 2012 Unless it is the same person making the same mistake over and over and not being called out on his craftmanship or not caring? For it to happen every time in the exact same place, I think is quite the stretch. There is no way Gibson is not aware of the issue. The only viable (IMO) explanation is that these marks take place AFTER final inspection, which would be when the guitar is put into a case.
JPetrucelli Posted May 3, 2012 Author Posted May 3, 2012 For it to happen every time in the exact same place, I think is quite the stretch. There is no way Gibson is not aware of the issue. The only viable (IMO) explanation is that these marks take place AFTER final inspection, which would be when the guitar is put into a case. I agree. I just sent a detailed email to Gibson Customer Service documenting my experiences with both the Classic and the 2012 Standard. I’ll let you know what they come back with.
JDK Posted May 4, 2012 Posted May 4, 2012 I agree. I just sent a detailed email to Gibson Customer Service documenting my experiences with both the Classic and the 2012 Standard. I’ll let you know what they come back with. Definetely let us know what Gibson says. Had it not been for the horrible scratch on the back of the neck, and your tip to fix the "case burn" situation, I would have kept the second guitar.
JPetrucelli Posted May 4, 2012 Author Posted May 4, 2012 Definetely let us know what Gibson says. Had it not been for the horrible scratch on the back of the neck, and your tip to fix the "case burn" situation, I would have kept the second guitar. Customer support got back to me within 4 hours and requested the pictures so they can show them to QA. I told them to check this thread for more detailed pictures, so if anyone has any pictures of these marks, please post them here. I’ll keep you updated as to what customer support comes back with.
CowboyBillyBob1 Posted May 5, 2012 Posted May 5, 2012 Thanks for looking. I guess it’s a hit or miss thing. If you don’t mind me asking, did you get it from the GC in Manchester? Sorry for such a late reply. I had some PC problems. Yes I did get it at a GC in Manchester.
CowboyBillyBob1 Posted May 5, 2012 Posted May 5, 2012 In regards to the input jack, both of the 2012 Les Pauls I played had almost an internal lock to them. It really requires some force for me to pull the cable out of the guitar. Have you experienced this? My LP Traditional isn't like this. It is definitely snug. I think this is a good thing.
Mr. 50's Posted May 10, 2012 Posted May 10, 2012 Recently purchased 2012 LP Supreme, same marks. Have the marks returned on your guitars after buffing with finese it III and replacing in your cases? Also interested in any Gibson suggestions re: the marks on the upper and lower bouts. As a means of introduction, the 50's were a great time to be a teenager. Three chords and a smile. It was all about the tone. As best I can remember anyway. I do not play well but I have fun.
saroehr Posted May 10, 2012 Posted May 10, 2012 Yep just received a 2012 2008 standard and I have that exact thing on the upper bout below the straplock. I also believed it was scuffed from the case. The case is SUPER tight (which I wouldn't say is a bad thing) but knowing that you were able to get them buffed out at least makes me feel better. Exactly what you are seeing and I believe the answer about the nitro not being fully cured when cased.
JPetrucelli Posted May 11, 2012 Author Posted May 11, 2012 Recently purchased 2012 LP Supreme, same marks. Have the marks returned on your guitars after buffing with finese it III and replacing in your cases? Also interested in any Gibson suggestions re: the marks on the upper and lower bouts. As a means of introduction, the 50's were a great time to be a teenager. Three chords and a smile. It was all about the tone. As best I can remember anyway. I do not play well but I have fun. I hear you. My wife says I have more gear than talent, and as we all know, our wives are always right! The marks have not reoccurred since buffing them out with Finesse-it II. I picked up a bottle of 3M Imperial Hand Glaze last weekend and buffed out the entire guitar with it. It’s like it was dipped in glass and silky smooth. Now this is the first time I’ve used this particular product so I’m hoping it’s not going to have any detrimental effect on the finish. I’ll let you know if the finish comes off!
JPetrucelli Posted May 11, 2012 Author Posted May 11, 2012 Yep just received a 2012 2008 standard and I have that exact thing on the upper bout below the straplock. I also believed it was scuffed from the case. The case is SUPER tight (which I wouldn't say is a bad thing) but knowing that you were able to get them buffed out at least makes me feel better. Exactly what you are seeing and I believe the answer about the nitro not being fully cured when cased. Yeah, apparently this issue is across the entire Gibson line. There has been no response to my last two emails requesting an update to this issue. I will give them one more try before I rate Gibson’s customer support as less than satisfactory.
anaconda Posted May 11, 2012 Posted May 11, 2012 Yea i know how you feel. pay all that money and gets defects. it has to be from the case and the finish is not cured. i has a poll up about there quality heres the link http://forum.gibson.com/index.php?/topic/80314-gibson-quality-conrtol-your-turn-to-have-a-say/
JPetrucelli Posted May 14, 2012 Author Posted May 14, 2012 I got a response back from Gibson last weekend stating that the QC department is “looking into” this issue. In my experience with various manufacturers over the years that means “we know there is a problem, but we don’t think it’s that big a deal and it will cost us a boat load of money to fix it so were not going to”. Not exactly what I wanted to hear, but not surprising either. At least I have a fix for it (love that 3M), so I’m going to let it go at that. Should I hear anything else (doubtful), I’ll let you know and thanks to everyone who took time to respond.
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