Dave F Posted March 18, 2013 Share Posted March 18, 2013 I took my 2012 SJ200 to my local Gibson repair shop becuse the neck angle was off. It was off when I ordered it about 11 months prior, but I thought I would wait a few seasons to see if the belly would come down. I made a temporary saddle as low as possible to get it where I could play it, but not very comfortably. It still had very high action. The neck was straight. They sent it back to Gibson for evaluation. It's been 2-1/2 months and no word. What's the usual turnaround time? Link to comment Share on other sites More sharing options...
retrorod Posted March 19, 2013 Share Posted March 19, 2013 Me thinks you would have to ask the ones that are doing it.....OR the Dealer that sent it off. Is it Warranty work? I would never send anything back to the factory for repair, personally....unless it was totally free, minus shipping. And even then you can bide your sweet time... from stories I have heard. Please let us know what the end result is[ Link to comment Share on other sites More sharing options...
Dave F Posted March 20, 2013 Author Share Posted March 20, 2013 Me thinks you would have to ask the ones that are doing it..... Did, no response OR the Dealer that sent it off. Did, they're checking with the factory Is it Warranty work? Yes I would never send anything back to the factory for repair, personally....unless it was totally free, minus shipping. Me too. Dealer covered shipping And even then you can bide your sweet time... from stories I have heard. Please let us know what the end result is[ I will Link to comment Share on other sites More sharing options...
Dave F Posted March 23, 2013 Author Share Posted March 23, 2013 Repair shop called today. Gibson notified them it shipped today. Link to comment Share on other sites More sharing options...
retrorod Posted March 23, 2013 Share Posted March 23, 2013 Hey ...that is good news That would be nerve racking 'not knowing the status' and waiting ! Link to comment Share on other sites More sharing options...
Dave F Posted April 6, 2013 Author Share Posted April 6, 2013 Got it back today. Neck angle looks perfect. I can't even see where anything's been done to. I need to make a new saddle for my preference. Link to comment Share on other sites More sharing options...
Dave F Posted April 15, 2013 Author Share Posted April 15, 2013 Made a new saddle, lowered the nut slots, plays like buttah. Excellent job from the factory Link to comment Share on other sites More sharing options...
cjsinla Posted April 16, 2013 Share Posted April 16, 2013 Sounds like a happy ending. Link to comment Share on other sites More sharing options...
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