IDK about the status of the company, wrt still shipping stuff or not, but last info I had was they released a new system, which has a reduced feature set, but, OTOH, usability is far greater. No enigmatic menu diving from memory, it has a display with the basic meaningful info, and if you install the app on your phone and connect, you can control it via phone and see in more detail what's going on, far more than the extremely spartan display of the older generations would.
It's installation is easier, and you can buy one actual tuning controller unit (whatever it's called), and several base plates + tuner sets for several guitars, and click the controlling unit onto the one guitar that needs tuning right now in seconds.
Also, the tuners gearboxes have been re-designed to make manual tuning on the keys feel less awkward - it was not optimized for that in earlier generations.
Although it was officially regarded as an ok thing to do, not considered damaging of you weren't going berserk.
Which now reminds me of the video someone posted here: Several broken teeth on the fricking brass gear. No way that was the motor.
Somebody must have been very violent on that thing, from the outside.
Btw., one reason for so many gears in there is that it has to fulfill more tasks than just producing a speed translation ratio from motor to string winding. For one thing, they also function as automatic locking tuners.
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