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Orchid121480

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Posts posted by Orchid121480

  1. On 8/6/2021 at 9:28 AM, meanstreak said:

    My NGJ150 is amazing!  Plays and sounds beautiful.  The only complaint I would have about it is that the back has very little "flame" compared to the example pics on the Gibson website.  The shoulders have a bit more than the example pics though.  Obviously wood is different and as long as it sounds great I'm not bothered with that.

    Side question - anyone know what strings come from the factory?  Is it the bronze or the phospher bronze?

    These are the strings put on all the NG J-150s...

    https://www.gibson.com/Gear/Acoustic-Strings/SAG-CPB

    • Like 1
  2. On 8/6/2021 at 9:28 AM, meanstreak said:

    My NGJ150 is amazing!  Plays and sounds beautiful.  The only complaint I would have about it is that the back has very little "flame" compared to the example pics on the Gibson website.  The shoulders have a bit more than the example pics though.  Obviously wood is different and as long as it sounds great I'm not bothered with that.

    Side question - anyone know what strings come from the factory?  Is it the bronze or the phospher bronze?

    I'll ask our folks to find out.  Might be next week before I get a response, FYI.

    • Like 1
  3. 2 hours ago, RJ80 said:

    Quick update, I just spoke with someone at Gibson customer service directly who was very helpful. I also spoke with the Reverb seller. 

    Gibson rep says after 20+ years at Gibson, he's seen it all. He says a guitar going out without a sound hole label is rare, but it happens. He thinks Gibson probably ran out of the NG specific materials towards the end of the run and just started shipping guitars without them so they aren't piling up in the warehouse. This is also likely the cause of the shipping delays Orchid mentioned earlier.

    He said Guitar Center should have made me aware that these items weren't included, but would be sent to me ASAP when they come available. Anyway, he tells me that he'll make sure I receive all three items I'm missing and he verified the serial number of my guitar for the label. He's the first person who's said that with any real confidence, so I'm hopeful. 

    Meanwhile, the Reverb seller with the missing items said his guitar came from Sweetwater and his rep there DID alert him to the missing items and that they would arrive in 7-10 days. He's been waiting 7 days, currently. But his guitar does have the all-important sound hole label already.

    This makes me feel that GC is either clueless or simply dropped the ball on letting me know about the missing bits. I was implored not to return my guitar as I'll likely never find a replacement at MSRP, which I believe to be true. 

    This is positive news!  I was cc'd on an email from Gibson to GC CS that your "case candy" as they called it would ship from Gibson to the GC facility where your guitar shipped from, then be sent to you. We really just need the sound hole sticker sorted out. But if Gibson is aware and seems to be working to resolve it, that really is ideal. 

    I don't disagree about the GC experience you have gotten or how you feel as a result.  I plan on sharing this thread link with many people once all the dust settles and everyone is squared away.  Though I technically work for Music & Arts, our enterprise can learn a lot from your experiences. We can do better. 

    I'll also DM you with a little more info, shortly.  So glad Gibson got back with you.

    Thanks!

    • Like 1
  4. 7 hours ago, Michaelcola said:

    So I was able to “pre order” one. At least that’s what I was told. Contacted a few guitar centers and one guy there told me basically to go to another GC pay for it well just the amount. And he will get it transferred to his store and “pay for it”. So after a few weeks he still ensures me I have pre ordered the guitar and waiting for shipment from Gibson. But I have yet to receive anything from guitar center to confirm my order or anything like that. Any advice? You guys think I’m good?

    I would go to the store where you supposedly have one "on order" and ask to speak with the Store Manager.  Ask for verification and an order number. If you aren't satisfied with what you hear, DM me and I can get details for you.

    Thanks, and good luck!

  5. GC inventory update...

    Still no change.  Waiting on Gibson to finish the prep and ship our last 8.  You may see what looks to be an additional charge to your card on the order.  This is just us continuing the "pending charge" a little longer.  We can't actually process/batch the payment until the guitar is shipped to you, so we're just holding the $$ as pending to ensure your charge goes through the moment we ship...  neither of us want your card to decline at the last moment!  Happy to answer specific questions with a DM. 

    Will update again next week!

     

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  6. GC inventory update...

    We have a delay in shipping until likely late July as we are still waiting for the 8 remaining guitars to arrive to our KCDC distribution center from Gibson Montana.  Has nothing to do with manufacturing, defects, issues with the instrument, nothing at all like that.  They just aren't ready to ship.  😕 My people will keep me updated as things progress.  Next update will probably be in a couple of weeks.

    Sorry everyone!  

    #hunginabadplace  #sittinghereinsilence #onmyown

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  7. GC inventory update...

    Still waiting for the remaining 8 guitars ordered online to arrive in Nashville from Gibson Montana. ETA is 7/4, but since that's a Sunday, it will almost certainly be a day or two before or the day or two after.  Should have specifics shortly.

    I have all of the account #s and names of those 8 folks (mine included!) and can privately confirm with anyone. DM me!

    Thanks y'all!  

    #mrsifter #thesinkisfulloffishes #rkid

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  8. GC inventory update:

    All guitars for the web sales distribution should be in stock by July 5 and ship immediately after.  A few have already arrived and are in the mail.  I'm told that even though I was unlucky #13 in the ordering line on the day of, 3 orders have been cancelled since and now I'm in the club! 

    I should have the final list of order#'s with shipments (either made or pending that last delivery) on Monday. I'll get those details first,  then ping those of you I have spoken to privately to confirm those orders/shipments have happened.

    Exciting days ahead! We're almost there! I can hear Don't Look Back In Anger on it already. 😊

    #ilivemylifeforthestarsthatshine

  9. 2 hours ago, fanofzs said:

    Thanks for doing that.  So you're thinking the Reserve/Backorder button will change to a Sold Out immediately when quantity met?

    I honestly don't know.  I've seen the internal screen with all of the orders placed and we are definitely at our 12.  What happens once the allotment is met, I don't know.

    Happy to point folks in the right direction of CS if necessary. DM me if that's the case.

    Good luck!

  10. 1 hour ago, fanofzs said:

    Hi.  When you saw the listing at 9pm PDT, did it have a "Reserve Now" order button but say "This item is backordered but is available to reserve now. " ?  That is what it reads currently at 4:30am EST.  Wondering if this was always the status or it changed from earlier.  Thanks!

    That's what the message was at 9pm PDT.  This morning I'm going to contact our folks at the office to see how many orders have been placed and if there are any left for customers.  I'm sort of surprised that all 12 aren't already gone, TBH.

     

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