I’ve been on quite a journey trying to find and EPI Ultra 339 that doesn’t have fret buzz on the 6th E, and sometimes 5th A as well, bass strings. I’ve visited all 4 guitar center shops (and one guitar show) in the Seattle area and tried out a total of eleven Ultra 339’s and every single one of them had serious fret buzzing. I’ve even had them run a couple guitars through their “pro-setup” installation prior to buying, and even after that, the buzzing still exists. In both cases the sales rep said there was nothing more they could do and if I wanted the guitar I would just have to deal with it….
I’ve also called out to two surrounding independent music shops and had them test their guitars only to find that those also had the same fret buzz. One shop has returned all ( a total of five) Ultra 339’s, and stated that this is a manufactures defect in that the neck angle is wrong, and is no longer going to carry them until they get an assurance from their Epiphone rep that the issue is fixed.
I’ve called up Gibson support and they told me they haven’t heard of the issue and could only say that I should take the guitar to an authorized Epiphone dealer to fix after purchasing the item. I certainly don’t want to go through the hassle of returning/fixing/returning/fixing guitars until I get on that works…
I don’t think that this is just me having this issue as in reading some reviews and blogs on the Ultra 339 this does seem to be a common issue, just google “epiphone ultra 339 fret buzz”. To reproduce the issue just press the E bass string on the third fret and pluck the string…
Does anyone know where I can find an Ultra 339 without fret buzz? Or does anyone know how to fix the issue?