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About kristof_w

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  1. I saw that video, it was on Rob Chappers' youtube channel I think. They also compared the sustain of a Gibson to an Epiphone. The Gibson got a few seconds, but when the Epiphone lasted almost a minute (twice), they said "Well, we must have just hit a sweet spot", idiots. I can't stand that guy. Edit:
  2. I had the same problem a few weeks ago. I just took off all the strings, and put them back on, and the problem fixed itself apparently... You might want to try that before doing anything else.
  3. My tribute plus weighs in at exactly 10lbs, so it IS pretty heavy. However, after playing it for a few days, you get used to it. And it's definitely a very good guitar !
  4. I'm not ok with it at all, it's just that under these circumstances, being told that it's only the paint is probably the best news I can get. There's nothing I can do anymore to get it replaced, and I still think it isn't right. Nothing seems to be covered by warranty, it's just a bubble to make people buy their products. For example, a crack in the paint after just 4 months, is "damages to or discoloration of the instrument finish for any reason", and isn't covered. Ok, let's assume the wood has cracked. First I thought that was the case, and I was in contact with both Epiphone and my dealer for several weeks. My dealer kept saying that he could only wait and see what Epiphone had to say. Ephiphone let me know that such damage is ALWAYS the result of a hit, so they won't replace it. Been arguing that for weeks, without any result. Now let's say it's the paint. I've also sent an email to Epiphone to ask about warranty, they say it isn't covered. So there's no way I'm ever getting a replacement or free repair.
  5. First off, I have to tell you that the pictures make it look much worse than it actually is, you really have to hold it into the light to see the crack. The guy is a luthier who has experience with this type of guitars. He first looked if the neck was straight, the action was right, and it was all perfect. He came to the conclusion that it was "most likely" the paint, because the crack appeared over night, without being hit, there's no wood showing, the guitar stays in tune very well, and the crack hasn't gotten worse over the last 6 weeks. He also told me that he couldn't be completely sure that it isn't a small crack in the wood, because to know that for sure, he would have to sand down the neck. I'm just happy now, keeping in mind that I check up on the crack every day, and if it gets worse I can still get it repaired.
  6. Today I finally got some news. As I already told you guys, when I first noticed the crack about six weeks ago, I immediately made a phonecall to my dealer. But because it was a friday afternoon, I wasn't going to make it there anymore that week. So I suggested I'd email hime some pictures so he could already have a look at it. Now, after many emails and phonecalls about the warranty (a crack in the neck apparantly isn't under warranty), I decided to have my guitar repaired anyway, so I took it to the shop. When my dealer took a look at the guitar in person, he simply told me that it was just a crack in the paint , and there's probably no damage at all to the wood !!!!! \:D/ Talking about a lot of fuss about nothing ... So I'm pretty happy now. I could get it repaired, but it would cost me a lot and I don't think it's worth the trouble or the risk of having it transported anyway :)
  7. Thanks for the tip, I'll definitely try that if everything else fails. And you did this after they decided not to replace the guitar?
  8. I've had it for just 3 months, from April 7th.
  9. Thanks for your reply, I've sent an email to Epiphone at this email adress: service.europe@gibson.com Do you know of any other way to come in contact with them, maybe an email adress from the warranty department or something?
  10. So I just got pretty bad news from my dealer. The damage won't be covered by warranty, so they won't repair it or take it back. I feel very sad now, being left with a guitar that cost me €500 (all the money that I earned on my summer job), that's now just waiting to break down completely. I feel like I've just thrown €500 down the drain. The worst part is that I didn't even cause the damage in the first place, I've NEVER EVER hit it, I treated it as if it were made of gold. So apparantly, warranty doesn't mean a thing, Epiphone can just decide as they please. Do you guys reckon there's anything I can do about this?
  11. I'll post it here as soon as I get any information.
  12. Thanks for the advice, I've contacted my local guitar store and they've now contacted Epiphone with the pictures. Now I'll have to wait to see if it's under warranty or not.
  13. I've just made a sad discovery, my guitar's neck has a crack right at the nut. I cleaned it and put it away yesterday, after I finished playing, and everything was alright. It had been in it's case on the floor for the entire day, and when I opened it up just a few minutes ago, I felt something unusual on the bottom of the nut. I found out it's a hairline fracture, about 3 cm long. It starts at the bottom of the nut, and goes on along the first fret. What do you guys think about this? Will this be under warranty? PS: It's also a Tribute Plus model, which is pretty hard to get around here. I hope I won't have to wait 6 months to get a replacement
  14. I bought a tribute plus a few months ago as my first electric guitar, and I just love it. It looks incredible to me, and the variety of sounds it can produce is pretty impressive. And they recently had a considerable price reduction as well. In my opinion the best € 500 I've ever spent :)
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