Gibson dealers opening box

[morty]

hey, not been on the forums for a bit, do gibson dealers open the boxes the gibsons are in to look at the guitar?

[StijnV]

yes they do. If there went something wrong during transport from us to them, they can still notify us.

 

Kind regards,

 

Stijn

[morty]

yes they do. If there went something wrong during transport from us to them, they can still notify us.

 

Kind regards,

 

Stijn

 

so they check every box or just one from each shipment? thanks!

[Col F]

Morty, There is no "rule" regarding dealers opening boxes, or not. Many brick and mortar stores will open guitar boxes as they arrive, in order to check for hidden damage. GC opens most guitar boxes because their inventory goes right on the wall for everyone to abuse. Smaller dealers may have a guitar in stock for many months before it sells, so they don't want to discover that it was damaged in shipment long after it arrived. They want to make any claims of damage right away. Most large mail order/internet dealers don't open boxes (GC and MF share the same distribution centers; and any new guitar you buy from them arrives in a factory sealed box). Sweetwater, which has become a very large internet dealer opens and inspects (and even photographs) every guitar when received. (They also do a setup to your preferences, prior to shipping to you). Most of the dealers of high end acoustics do the same thing. Some stores, like Sam Ash put some inventory on the wall, but will often have multiple copies in sealed boxes in their stock rooms.. So the definitive answer really is, "It depends".

 

Were you concerned about a particular store/dealer's practice?