scoid Posted May 4, 2008 Share Posted May 4, 2008 On of the leads on one of my BB caps came undone. Can I get a new one from Gibson? Link to comment Share on other sites More sharing options...
Custom Admin Posted May 4, 2008 Share Posted May 4, 2008 we don't sell them as aftermarket parts, but if you are the original owner try contacting Customer Service...they may be able to help. 1-800-4gibson or service@gibson.com Link to comment Share on other sites More sharing options...
scoid Posted May 10, 2008 Author Share Posted May 10, 2008 we don't sell them as aftermarket parts' date=' but if you are the original owner try contacting Customer Service...they may be able to help.1-800-4gibson or service@gibson.com[/quote'] I am not the original owner. I purchased it from Guitar Center. It's an '07 and the caps shouldn't be falling apart. I contacted Customer Service and they said, "even if I was the origianal owner I still couldn't get the caps because they do not sell them aftermarket." They then gave me a list of retailers who DO NOT carry the caps and wished me luck. Come on Gibson! This is not good customer support. Can I at least be allowed to know who the supplier is so I can try to make a deal? Link to comment Share on other sites More sharing options...
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