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String jumps out of nut in Robot V!


Nightspore68

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I was playing my robot V this weekend and the low E string kept popping out of the nut. [crying] I thought maybe I had put too large a gauge in there - sometimes I use GHS Gilmours which have an 0.050" E string - but I checked my records and I'm actually using Ernie Ball Regular Slinky 10-46s, which are the same size as what Gibson puts on these guitars to begin with.

 

Anyone else have a string make a run for it like this?

 

I guess I'm going to have to take it to a retailer for warranty work, although I don't look forward to entrusting it to them. Maybe I'll try another set of strings first; it's due for a change anyway.

 

Any ideas or suggestions?

 

Thanks,

Michael

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Maybe one of our service centers can help out, if you purchased the guitar through an authorized dealer. Where are you located exactly?

Well, I might try that. I got the guitar new from Apple Music in Portland, OR, and I believe I registered it through the mail. I'm in Atlanta (technically in Smyrna, GA). Would I need to bring it to a Guitar Center or a Sam Ash or other retailer to get it to the service center?

 

Thanks,

Michael

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  • 3 weeks later...

I tried a different set of strings, Ernie Ball Regular Slinky 10-46s, with the same result:

 

2012-07-05_21-37-33_871.jpg

 

I think the nut is cut incorrectly. Am I correct in assuming this is something I shouldn't attempt to fix myself? I'm not the best craftsman... but it looks like it just needs to be filed?

 

Stumped,

Nightspore68

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