anzafrank Posted July 31, 2010 Share Posted July 31, 2010 After beating Gibson up on this forum for referring me to TKL about my problems with two Gibson cases, Gibson emailed to let me know that they contacted TKL, and then TKL contacted me. The problem was brought to light, and Gibson responded. Thanks Gibson! Frank Link to comment Share on other sites More sharing options...
larryp58 Posted August 1, 2010 Share Posted August 1, 2010 Glad to see Gibson coming through! I believe this ended well for all parties concerned. I do believe this a very positive result from the Customer Service Team interacting with us here on the Forum. Link to comment Share on other sites More sharing options...
BCSC Posted August 2, 2010 Share Posted August 2, 2010 Great outcome. Props to Gibson, TKL and to you for sharing the good news. Link to comment Share on other sites More sharing options...
onewilyfool Posted August 2, 2010 Share Posted August 2, 2010 So what did TKL say about the stinky interior? Bad glue? Are they going to do anything? Link to comment Share on other sites More sharing options...
anzafrank Posted August 2, 2010 Author Share Posted August 2, 2010 So what did TKL say about the stinky interior? Bad glue? Are they going to do anything? TKL wanted me to ship (TKL's expense) them back for them to take a whiff, but I don't want the hassle, and the smell is 95% gone. Frank Link to comment Share on other sites More sharing options...
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