CedarTopFan Posted January 6, 2009 Posted January 6, 2009 Regarding my AJ500RC: A while back I got one of those cracks behind the bridge, but it was slight and didnt go all the way through, so I just thought I'd live with it. I still dont care about that crack, but now the BRIDGE IS LIFTING!! Coming right up from behind. THAT I care about. Looks like I'll be taking it somewhere for warrantee repair work. Probably the place where I bought it. Sure am glad I emailed all the info to Epiphone. CTF
YerDugliness Posted January 6, 2009 Posted January 6, 2009 DAMN!! I was hoping yours had escaped this fate......such a common characteristic for this model line, perhaps that is why Epiphone discontinued it? I keep a close eye on the humidity in my house, if it goes below 40% I hide the AJ and a PW humidifier in it's case till it rises again. All these lifting bridges I hear about seem to have developed the issue after the sale, though, so despite my normal optimistic nature I'm almost expecting the worst someday. I watch it closely and even attempt to slide a piece of paper under the rear of the bridge from time to time....so far, so good, but if it should start I want to get it in for repair early on. How long did it take for this to develop, and how large would you estimate the gap between the rear of the bridge and the soundboard? Please keep us advised of your experience with this Epi warranty repair, CTF! I would hope Epi would have you deliver it to the closest Gibson facility for repair...... Here's for the best, CTF! Dugly :P
fastblueheeler1281734108 Posted January 6, 2009 Posted January 6, 2009 That's Bad News! Condolences to you cedartop. Like Dugly, I watch the humidity and keep it in the case. (not saying you didn't take precautions, it's just what I do) Recently I've started keeping it tuned a half step down. A side benefit to that is...............I found out I can sing! Good luck with the repairs.
CedarTopFan Posted January 6, 2009 Author Posted January 6, 2009 Dugly, >>>"How long did it take for this to develop,..."<<< I noticed it last night after I came home from work. If I remember correctly I got it a couple of years ago. >>>>"and how large would you estimate the gap between the rear of the bridge and the soundboard?" Very slight. You could push a piece of paper into it but a credit card would'nt come close to going in there. >>>Please keep us advised of your experience with this Epi warranty repair, CTF! Will do. >>>>I would hope Epi would have you deliver it to the closest Gibson facility for repair<<<<< Well, I was hoping that the place I bought it could do the work. I'd much rather do that than have to deal with boxing it up, paying postage, etc. I'll be calling them in a few minutes to find out. CTF
CedarTopFan Posted January 6, 2009 Author Posted January 6, 2009 Fastblue... >>>"That's Bad News! Condolences to you cedartop."<<< Thanks.
CedarTopFan Posted January 6, 2009 Author Posted January 6, 2009 Good news. I just called the store where I bought it, and they said they can do the warrantee work. So I dont have to deal with the boxing up/mailing issue. CTF
CedarTopFan Posted January 6, 2009 Author Posted January 6, 2009 Well, well well. Here is some interesting news. I just got back from the store where I bought it. They checked and all my information was recieved that I had to send to qualify for warrentee work, and they said they can do it. But then he said "They might not pay us, though...but I think I can talk them into it". TALK THEM INTO IT??? I said "They wont honor their warrantee? Apparently they have had some problems with Epiphone honoring their warrentee. Thats very disappointing. A company should honor their warrantee. I'm not blaming the store at all. They have been great. Its not their fault, the fault would be with Epiphone if they dont honor their warrantee. They said they should know within a couple of days, and will call me. CTF
Red 333 Posted January 6, 2009 Posted January 6, 2009 Well' date=' well well. Here is some interesting news. I just got back from the store where I bought it. They checked and all my information was recieved that I had to send to qualify for warrentee work, and they said they can do it. But then he said "They might not pay us, though...but I think I can talk them into it". TALK THEM INTO IT??? I said "They wont honor their warrantee? Apparently they have had some problems with Epiphone honoring their warrentee. Thats very disappointing. A company should honor their warrantee. I'm not blaming the store at all. They have been great. Its not their fault, the fault would be with Epiphone if they dont honor their warrantee. They said they should know within a couple of days, and will call me. CTF[/quote'] Call the Gibson Service number first. They will either authorize the warranty work at the store in advance, or, depending on the problem, have you send your guitar to Gibson. It could be that the store had problems in the past because they did not get authorization beforehand, or performed work that Gibson would rather they didn't attempt. I have had a couple of minor repairs made on various guitars by Gibson under warranty, and they have been more than fair and gracious. They even performed non-warranty work for free on an occassion. I wouldn't worry. Red 333
CedarTopFan Posted January 15, 2009 Author Posted January 15, 2009 Well, they've had it almost a week, which is probably a good sign. If there was some problem they surely would have called by now about it. I'll give them a call tomorrrow and see if they have gotten to it yet. They may be backed up with repair work. One thing for sure...when I pick it up I'm going to get humidifiers for all of my guitar cases. They told me that sometimes that causes bridges to lift. I've never used them before, but I'll probably start now. CTF
CedarTopFan Posted January 17, 2009 Author Posted January 17, 2009 I called them tonight. They said they have a building across the street where they do all the repair work, and my guitar is over their presently. Progress is being made! #-o/ CTF
CedarTopFan Posted January 17, 2009 Author Posted January 17, 2009 Can someone tell me how to get the smilies to work? CTF
YerDugliness Posted January 22, 2009 Posted January 22, 2009 Can someone tell me how to get the smilies to work? CTF Just click on "Reply with Quote" and "Add Smiley" is on the left for your use and enjoyment. BTW :D/ It doesn't look like the "dancing" smilie has been fixed yet, does it? Dugly
CedarTopFan Posted January 22, 2009 Author Posted January 22, 2009 Just click on "Reply with Quote" and "Add Smiley" is on the left for your use and enjoyment. BTW :D/ It doesn't look like the "dancing" smilie has been fixed yet' date=' does it? Dugly [/quote'] Testing.....:D/
CedarTopFan Posted January 22, 2009 Author Posted January 22, 2009 Well, at least 2 of them worked! CTF
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