brand new guitar/truss rod won't turn-at all

[guitar_randy]

So I got my Epiphone 339 couple days back. Other than a broken plastic tone knob its great with only one other issue-"The truss rod will not turn at all."

I put on a new set of strings and went thru the guitar and no other issues exist. I really like the pickups. I like the way it feels,plays,everything about it,except the fact that I cannot turn the truss rod. It actually is ok for now but I know at some point I will need to make an adjustment and that truss rod will need to turn in order to do it.I did try a little penetrating oil on the nut overnight to see if maybe some clear coat or something got on there and was keeping it seized up but it didn't help one bit.

With it being he holidays now I will have o wait a couple days until I can talk to someone about what happens next.Its a shame.I really like this guitar in all areas if only the truss rod would turn. If I exchange it I hope the next one is equal to this one in other areas.Also hate to be without it for a couple weeks after playing it for a bit.

 

Situation just kinda sucks right now and I'll have to wait few days to see even how it will be resolved. What I am wondering now is,"What would cause a truss rod to not turn on a brand new guitar and how common is it?"

[bobouz]

I've had a few guitars that felt like they could not be adjusted tighter (for less relief). In those cases, loosening the strings and then applying very small increments of increased tension did the trick.

 

But if it won't turn in either direction, there's a serious problem, and it should be returned.

 

One thing I can tell you that may be helpful to know is that some of the newer Chinese Epis do not adjust in the traditional fashion (clockwise for less relief, counterclockwise for more relief). I have only one Chinese Epi, a '61 Casino reissue, and on that particular guitar I turned counterclockwise to eliminate relief for a straighter neck (the exact opposite of every other guitar I own).

[Gibson CS]

So I got my Epiphone 339 couple days back. Other than a broken plastic tone knob its great with only one other issue-"The truss rod will not turn at all."

I put on a new set of strings and went thru the guitar and no other issues exist. I really like the pickups. I like the way it feels,plays,everything about it,except the fact that I cannot turn the truss rod. It actually is ok for now but I know at some point I will need to make an adjustment and that truss rod will need to turn in order to do it.I did try a little penetrating oil on the nut overnight to see if maybe some clear coat or something got on there and was keeping it seized up but it didn't help one bit.

With it being he holidays now I will have o wait a couple days until I can talk to someone about what happens next.Its a shame.I really like this guitar in all areas if only the truss rod would turn. If I exchange it I hope the next one is equal to this one in other areas.Also hate to be without it for a couple weeks after playing it for a bit.

 

Situation just kinda sucks right now and I'll have to wait few days to see even how it will be resolved. What I am wondering now is,"What would cause a truss rod to not turn on a brand new guitar and how common is it?"

 

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